Analista Senior de Estratégia Comercial e Operações - Cross Border

Sobre a Shô:
Aqui na Shô, acreditamos que cada membro de nossa equipe é fundamental para o nosso sucesso, e que diversidade de perspectivas e vivências são essenciais para movimentar nosso negócio e impulsionar o nosso propósito de mudar o mundo para melhor. Fazer parte do nosso time é a oportunidade de se desenvolver dentro de uma cultura de muita agilidade. Se você ama assumir grandes responsabilidades e fazer o que nunca foi feito, a Shô é seu lugar. Aqui você terá grandes desafios, trabalhará em colaboração com um time diverso e contribuirá para o futuro do e-commerce no Brasil, criamos impacto positivo na vida de milhões de pessoas.

Modelo de Trabalho:

Adotamos um modelo de trabalho híbrido, esse modelo permite que as pessoas ajustem seu ambiente de trabalho de acordo com suas necessidades pessoais, ao mesmo tempo em que promove a colaboração e interação no escritório

Responsibilities

• Take ownership of analytical and strategic projects end-to-end — including hypothesis development, structured analysis, Project management, solution evaluation, data extraction, and financial modeling

• Conduct deep-dive analyses on seller performance, product/category opportunities, pricing, and marketplace dynamics to identify levers for cross-border business growth.

• Support BD leadership in building robust business cases for new initiatives, category expansion, and market-entry strategies in LATAM countries (Brazil & Argentina focus).

• Manage end-to-end launches (e.g., ERP integrations, onboarding features) with Product, Regional/China, Legal, Tax and external partners — requirements, seller testing, phased rollout and communication.

• Diagnose and fix seller operational issues (e.g., order cancellations, invoice errors), building trackers and action plans.

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Cross-Functional Collaboration & Execution:

• Work closely with Operations, Business Development, Marketing, Finance, Product, and Regional teams to develop data-driven recommendations and translate insights into actionable BD initiatives.

• Develop and present reports and insights to internal stakeholders, ensuring complex analysis is communicated clearly and aligned with business needs.

• Facilitate meetings, workshops, and requirement-gathering sessions to validate opportunities and drive alignment across teams.

. Partner / Seller Growth Support

• Provide analytical support for key seller acquisition, onboarding, and performance-improvement programs.

• Evaluate the ROI and performance impact of BD campaigns, pricing incentives, and cross-border policy adjustments.

• Monitor marketplace trends, competitor moves, logistics constraints, and regulatory changes affecting cross-border sellers.

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Strategic Projects & Ad-Hoc Support:

• Drive ad-hoc strategic analyses requested by senior management, identifying trends, risks, and opportunities that impact short-term performance and long-term strategy.

• Support leadership in preparing materials for decision-making, business reviews, and strategic planning sessions.

Requirements

Requirements:

Bachelor’s degree in Engineering, Business, Economics, Statistics, or a related field.

• Proven experience in e-commerce, retail, marketplace or tech operations, strategy/PMO or consulting. With a strong track record of problem-solving and delivering business impact.

• Strong analytical skills with the ability to interpret complex data, build structured analysis, and make clear business recommendations.

• Excellent communication skills and the ability to work across diverse cross-functional teams.

• Highly adaptive and comfortable operating in fast-paced, dynamic environments with multiple ongoing projects.

• Fluency in English and Portuguese (written and spoken).

• Advanced proficiency in Google Sheets / Excel and Google Slides / Powerpoint.

Plus:

• Spanish is a plus.

• Proficiency in SQL (data extraction, querying, basic transformations), Python, automation and AI

• Understanding of LATAM cross-border e-commerce, including marketplace strategy, tax/invoicing, ERP integrations, seller operations, logistics, payments, or regulatory considerations.

• Experience working in marketplace environments

N-A50