Fullfillment Strategic Planning (DEM) - OpX, Scommerce

The Network & Inventory Optimization and DEM (Damage/Expiry/Missing) is operating under the Inventory & Asset team in Operations Excellence function. This team is responsible for the strategic planning, design, optimization, and execution of warehouse inventory management, storage layouts and stock balancing between warehouses network, playing a critical role in maximizing space utilization, improving operational efficiency, and enhancing the customer and staff experience.

Responsibilities

• Root Cause Attribution: Conduct deep-dive investigations into DEM trends, building audit frameworks to distinguish between systemic sync errors, process non-compliance, and physical shrinkage.
• PMO & Strategic Execution: Act as the Project Management Office for stock balancing and DEM initiatives, setting clear targets for the operations team and managing timelines.
• Cross-functional alignment: Lead regular reviews with Warehouse leads to calibrate operational performance against KPIs, ensuring a unified approach to inventory integrity.
• Strategy alignment: Design multi-warehouse stock allocation logic to strategically distribute inventory across the network based on regional demand signals and lead times to improve inventory coverage.
• Data modeling: Develop dynamic safety stock modeling that accounts for lead time variability and demand volatility to prevent stockouts while optimizing inter-warehouse transfer logic to rebalance inventory across the network, minimizing transportation costs while maximizing fill rates.
• Financial stewardship and budgetary control: Manage the stock transfer and DEM compensation value to remain within the allocated budget, performing financial tracking, monthly reporting and aligning with senior management on projections.
• Decision-making & Cost-Benefit Analysis: Identify key decision points throughout each stage of the business and conduct in-depth cost-benefit analysis to guide decisions on warehouse stock balancing and DEM management.

Requirements

• 3–7 years of experience, ideally in strategic planning, network design, supply chain strategy, or consulting
• Strong analytical skills: capable of scenario building, forecasting, and interpreting business impact through numbers
• Strong numerical acumen with good understanding on key drivers
• Creative and critical thinker who can challenge the status quo and explore more efficient operating models
• Able to connect the dots between spreadsheet numbers and on-the-ground operations
• Strong English communications skills in both written (e.g. strategy decks) and verbal (e.g. cross-functional meetings)
• Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations