Key Account Manager (Mandarin Speaker)

Responsibilities

• Responsible for establishing and maintaining good working relationships with key accounts’ decision-makers or representatives
• Know the details and drivers of assigned sellers and are responsible for the seller’s growth and management at Shopee Mall
• Understand data points to provide insights to brands regarding sales performance and operational improvements
• Assist in troubleshooting seller-related problems and providing actionable proactive solutions to potential issues
• Deliver impact on category growth by ensuring seller campaign participation and marketing support
• Provide in-depth insight on assigned sellers to Category Managers / Team Leads in order to execute overall category strategies in line with the brand’s goals

Requirements

• Proficient in Mandarin (verbal and written) to liaise with local mandarin-speaking sellers and other stakeholders
• Possesses a Bachelor's degree in Business Administration, Economics, Finance, Management or any relevant study
• With minimum two (2) years of relevant experience in key account management
• Excellent communication and negotiation skills
• Strong analytical and problem-solving skills
• Outstanding presentation skills
• Process-oriented and logical
• Practices a high level of confidentiality
• Strong team player and a capable individual contributor
• Proficient in Microsoft Excel and Microsoft PowerPoint
• Amenable to work in The Podium, Mandaluyong City
• Candidate must be locally-based in Metro Manila, Philippines