Associate Network Operations Engineer - IT, Shopee

Corporate IT is the backbone of our business. Our team helps the company to develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences and support to our internal employees by providing responsive helpdesk service, stable networks and reliable IT systems.

As a Network Engineer, you will be responsible for corporate network design and governance, implementation of various technical solutions to meet corporate requirements, and providing technical support in a fast-paced and demanding environment.

Responsibilities

• Analyze business requirements, conduct planning and perform installation of office network
• Collaborate with HQ IT engineers and PM to plan and execute new projects
• Manage office LAN network, wireless network and VPN operation, maintenance and incident
• Maintain detailed technical documentation for team members to review, learn and retrieve relevant information
• Continuously work on optimizing existing services and explore new technical solutions to address current and future challenges.

Requirements

• Open for both HN & HCMC
• Bachelor's degree or higher in Computer Science/Information Technology or relevant field
• Minimum 2 years of relevant experience operating in a similar role
• Strong network and firewall knowledge with hands-on experience
• Has CCNA certification or equivalent. CCNP / CCIE or any equivalent is a plus
• May be required to provide on-call support
• Enthusiastic and willing to learn in a fluid and fast-paced environment
• Has a passion for technology and wants to make a difference with technology solutions
• Good interpersonal and communication skills to interact effectively with local and HQ team