System Engineer, Corporate IT (Shopee)
포지션 소개
Corporate IT is the backbone of our business. Our team helps Sea develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences and support to our employees at Sea by providing responsive helpdesk service, stable networks and reliable IT systems.
As a System Engineer, you will be responsible for corporate core system solutioning and architecture, implementation of various technical solutions to meet corporate requirements, and providing technical support in a fast-paced and demanding environment.
Responsibilities
Virtualization & Server Infrastructure
- Deploy, manage, and optimize VMware v Sphere virtualization platform across production environments
- Administer physical server hardware including provisioning, lifecycle management, and capacity planning
- Support ongoing virtualization roadmap including planned migration to Proxmox
- Manage VM lifecycle, snapshot management, and resource pool optimization
Active Directory & Identity Services
- Manage and maintain Active Directory, DNS, DHCP, NTP, NPS, and WSUS across all sites
- Handle GPO design and enforcement, OU structure, user/group lifecycle, and delegation models
- Support SSO, RADIUS-based network access control, and identity governance processes
Storage Systems
- Administer NAS and SAN storage platforms including provisioning, zoning, tiering, and performance tuning
- Manage backup operations using Veeam, including job scheduling, retention policy, and periodic recovery testing
- Monitor storage utilization trends and proactively raise capacity recommendations
Vulnerability Assessment
- Conduct regular Vulnerability Assessments (VA) on physical servers and virtual machines
- Track, prioritize, and coordinate remediation of identified vulnerabilities in alignment with security policy
- Maintain VA scan schedules and produce findings reports for team lead and stakeholder review
Monitoring & Observability
- Build and maintain system monitoring dashboards using Zabbix, Grafana, and Elastic
- Define alerting thresholds, escalation rules, and on-call runbooks for critical services
- Contribute to proactive detection and root cause analysis for recurring incidents
Operations & Projects
- Participate in patching cycles, change management, and scheduled maintenance windows
- Support infrastructure projects including site buildouts, system migrations, and service upgrades
- Produce technical documentation including SOPs, RCA reports, and architecture diagrams
- Collaborate with the Network team, vendors, and regional IT on cross-functional initiatives
Requirements
- Bachelor's degree or higher in Computer Science/Information Technology or relevant field
- Minimum 1 years of relevant experience operating in a similar role
- Strong server and system knowledge with hands-on experience
- MCSA / RHCSA / VCP or higher is a plus
- Experienced in AD or Enterprise MDM solution
- May be required to provide on-call support
- Enthusiastic and willing to learn in a fluid and fast-paced environment
- Has a passion for technology and wants to make a difference with technology solutions
- Good interpersonal and communication skills to interact effectively with local and HQ team.
- Must have a valid driving license
