Outbound Warehouse Supervisor - Scommerce (Ibaan, Batangas)

Responsibilities

• Ensure timely completion of daily outbound tasks including picking, sorting, order checking , and shipping: Develop production schedules and coordinate workgroups to guarantee smooth and accurate order fulfillment.

• KPI Management: Define performance targets for various roles and conduct regular performance reviews to ensure all position KPIs are met or exceeded.

• Process Optimization: Develop and refine SOPs for all production stages. Drive innovation within operational workflows to enhance productivity and maintain high-quality standards.

• Safety Compliance: Enforce warehouse safety protocols to ensure the safety of inventory, equipment, and personnel at all times.

• Team Development & Training: Mentor team leaders and associates through ongoing training to improve job proficiency and ensure strict adherence to company operational policies.

• On-site Management: Monitor real-time floor operations to maintain 6S standards (Sort, Set in order, Shine, Standardize, Sustain, Safety), ensuring an organized and standardized work environment.

• Cost Control: Optimize duty rosters and workforce scheduling to minimize labor costs and reduce waste of operational supplies.

• Additional Duties: Undertake other assignments and projects as delegated by management.

Requirements

• Education: Associate degree or above; major in Logistics Management or related fields is preferred.

• Experience: At least 3 years of experience in e-commerce warehouse management or inventory control.

• Technical Skills: Proficient in e-commerce warehouse operations and experienced in using WMS (Warehouse Management System) software.

• Work Ethic: Strong awareness of data accuracy with a rigorous and detail-oriented approach to work.

• Software Proficiency: Advanced user of MS Excel and other office software; possesses solid data processing and analysis skills.

• Interpersonal Skills: Excellent communication and teamwork abilities, capable of collaborating effectively with cross-functional teams.

• Execution: Highly responsible with strong execution skills; able to complete inventory audits and variance resolution on schedule.

• Leadership: Proven experience in managing teams of 50+ personnel.

• Language: Proficiency in Chinese (Mandarin) is highly preferred.