(AI) Cross-functional Project Management Executive (Shopee) - OpX, Marketplace

Responsibilities

• Spot and evaluate operational processes worth automating or redesigning — weighing impact, feasibility, risk, and scalability.
• Partner with functional teams to map current processes, pain points, business rules, data needs, and desired outcomes.
• Design, build, test, and deploy AI-enabled solutions and automations.
• Integrate AI models and tools with operational workflows through APIs, scripts, databases, forms, and automation platforms.
• Develop appropriate testing and validation approaches for solution accuracy, reliability, exception handling, data privacy, and operational readiness.
• Support user testing, rollout, training, and adoption with functional owners and frontline users.
• Leverage SQL and other analytical tools to explore data sets, establish performance baselines, diagnose issues, and measure solution performance alongside business impact
• Structure and deliverer presentations with a clear storyline to both business and technical audiences

Requirements

• Bachelor's degree in Engineering, Computer Science, Information Technology, Data Science, Business Analytics, or related quantitative field - other backgrounds welcome with demonstrated technical skill.
• Hands-on experience with at least one workflow automation or low-code tools such as n8n, Make, Zapier, Power Automate, or equivalent platforms
• Demonstrate working knowledge of at least one programming or scripting language, with a strong preference for Python or JavaScript.
• Practical understanding of generative AI/LLMs — prompting, limitations, hallucination risk, context management, structured outputs, and evaluation.
• Experience with APIs, JSON, webhooks, databases, Git, or cloud tools preferred.
• Experience with automation/low-code tools (n8n, Make, Zapier, Power Automate, or similar) is a plus.
• Exposure to AI patterns like RAG, embeddings, document processing, classification, extraction, agents, or model evaluation is a plus.
• SQL capabilities, encompassing data extraction, joins, aggregation, validation, and performance analysis