
Shopee
IT Procurement Operations - Corporate IT
RoleOperations
LevelMid Level
LocationJakarta, Indonesia
WorkOn-site
TypeExperienced (Individual Contributor)
PostedToday
About the role
Responsibilities
- Execute and manage recurring IT procurement operations for internet, telephone, software subscriptions, and assigned IT services within the project scope.
- Coordinate end-to-end purchase requisition (PR) and purchase order (PO) workflows, including submission, approval tracking, PO issuance, and closure.
- Maintain the contract management system and operational trackers with accurate contract, purchase order, invoice, renewal, and cancellation details across project milestones.
- Monitor contract expiry dates, renewal timelines, quotation validity, notice periods, and service cancellation requirements to ensure compliance.
- Drive sourcing activities for new internet, telephone, and software requirements through Request for Quotation (RFQ) issuance, commercial evaluations, negotiation support, and award recommendations.
- Consolidate demand across sites, entities, and business units to support project budgeting, forecasting, vendor consolidation, and bulk tendering opportunities.
- Validate invoice readiness information - including PO availability, entity allocations, supporting documentation, and cost center accuracy to ensure seamless financial processing.
- Resolve vendor escalations and operational issues related to delayed quotations, service activations, billing discrepancies, and payment statuses in coordination with internal stakeholders.
- Analyze recurring spend patterns to identify opportunities for demand consolidation, cost optimization, commercial renegotiation, and process improvement within the project period.
- Deliver regular status reports on procurement progress, upcoming renewals, outstanding POs, invoice risks, vendor performance, and cost savings.
Requirements
- Hold a minimum Bachelor's degree in Business Administration, Supply Chain, Accounting, Finance, Information Technology, or other quantitative-based majors.
- Possess 2 to 5 years of relevant experience in IT procurement operations, purchasing, vendor management, finance operations, or contract administration.
- Proven experience in managing recurring IT services, software subscriptions, telecommunications, and managed services contracts.
- Strong functional understanding of purchase requisitions, purchase orders, invoicing, sourcing governance, contract renewals, and payment processes.
- High proficiency in Microsoft Excel or Google Sheets for data reconciliation, spend analysis, and operational reporting, alongside experience using ERP or contract management systems.
- Strong analytical mindset with meticulous attention to detail regarding pricing, contract dates, entity allocations, and purchase order tracking.
- Proven ability to manage and drive procurement activities across multiple cross-functional stakeholders, including IT, Procurement, Finance, Legal, and external suppliers.
- Proactive and accountable problem-solving skills to independently follow through on billing discrepancies and operational escalations.
- Demonstrated capability to manage multiple recurring deliverables, deadlines, and vendor relationships concurrently in a fast-paced environment.
- Proficient in both written and spoken English and Bahasa Indonesia to support cross-functional and regional communication.
About Shopee
Jakarta
Headquarters