Business Product Manager - SG BPM

The Singapore Business Product Management team at Shopee empowers sellers and buyers from all over the world to sell and buy in the Singapore market. The team helps sellers to market their products and provide enabling services such as buyer experience, seller management, logistics, operations, payments, product-related services, warehouse fulfilment, and business intelligence.

Responsibilities

• Responsible for Marketing Product lines that improve Buyer Experience, Engagement, and Order Conversion. Including but not limited to Homepage, Search and Recommendation, Product Details, Voucher and Promotions, Buyer Checkout, Live-streaming, Games, Big campaigns, etc. Provide corresponding product solution/support
• Responsible for overseeing the whole product cycle (planning, researching, designing, developing, implementing and post-analysis) of Singapore e-Commerce products. Apply agile methodology, conduct data analysis, and prioritise requirements accordingly
• Engage internal and external stakeholders, build up domain expertise to understand business requirements, and identify strategic opportunities
• Focus on centralising all product-related requests from all fronts of Singapore departments and putting them into well-written business requirement documents (BRD)
• Coordinate with other Product Managers to ensure proper product design can fulfil Business requirements. Prepare and conduct necessary tests
• Manage feature rollout closely with business with training, deployment planning, day-to-day support, feedback gathering and more

Requirements

• Bachelor's degree, preferably in Business, Business Analysis, Engineering, Computer Science, or a related technical field with system knowledge
• Prior product design or project management experience, experience in system design/architecture or restful API design/implementation would be highly desirable
• Strong in logic, critical thinking, and problem-solving skills
• Proven ability to handle complex system requests
• Good understanding of e-Commerce markets, competition, and customers
• Strong ownership, with a self-start mindset, and willingness to learn. Bias towards actions and getting things done independently
• Adaptable, open-minded, and comfortable working with ambiguity and change. Able to manage multiple projects with competing priorities simultaneously
• Effectively communicate complex business/technical information with different audiences verbally or in writing
• Work effectively with people at all levels in an organisation