Technical Product Manager - Engineering Infrastructure (2027 Graduate)

The main goal of the Engineering Infra TPM team is to deliver value-added and impactful IaaS & PaaS products that increase capabilities and system stability of Shopee cloud native infrastructure platform. Therefore, the TPM team works closely with platform developers, front-end developers, site reliability engineers, machine reliability engineers and other department engineers to continuously improve the development, delivery efficiency, and quality of applications via Shopee infrastructure platform.

Responsibilities

• Serve as the primary contact for requirements gatherings - establish key users feedback lifecycle to ensure use cases are continuously reviewed and prioritized into product backlogs
• Develop product design and solutions, translating technical use cases and operations into UI/UX friendly management console features
• Maintain product roadmap that aligns with all stakeholders and long term goal of Shopee cloud native infrastructure platform.
• Research on industry best practices for product design and solutions, specifically related to public cloud providers IaaS/PaaS products and technology
• Design product permission control and workflows to restrict system access/misoperation and uphold system stability
• Identify and track key success metrics through rigorous data analysis - to measure value add of product features
• Set up agile sprint lifecycle and processes for product development - working closely with development team, QA and design team to ensure products are delivered on-time and to a high standard of quality
• Prepare product features rollout plan that include canary or A/B testing rollout, promotion workshop, user guides update, supporting channel setup for seamless transition user experience
• Manage key projects lifecycle - define project scope, planning of milestones, cross team collaborations and manage project risks to ensure timely project delivery

Requirements

• Bachelor's degree or above in Computer Science, Computer Engineering, Information Systems or related fields
• Understanding of public cloud provider products, DevOps concepts and agile software development lifecycle.
• Strong data analysis skills with sound competency in SQL queries.

Individual traits that we are looking for:

• fast learner and a good team player.
• strong problem-solving skills.
• ability to adapt in a dynamic and technical work environment, passionate about cloud native technology and products.
• possesses a strong sense of ownership and effective communication skills.

Skills below are optional but preferred :

• Experience with mockup UI design using Figma.