Senior Facility Management (Shopee)

Responsibilities

• Oversee daily facility operations, office readiness, maintenance, safety, security, cleaning, and vendor performance.
• Identify recurring issues, analyze root causes, and implement strategic and sustainable solutions.
• Develop creative campaigns and initiatives that improve employee awareness, engagement, safety, and workplace experience.
• Lead facility projects, process improvements, emergency preparedness, drills, and incident response.
• Act as a key contact during facility emergencies and support critical incidents according to agreed emergency arrangements.
• Lead and guide Facility team members and vendors, ensuring clear ownership and quality execution.
• Make sound decisions independently and escalate issues with clear analysis and recommended solutions.
• Build strong relationships and influence employees, HR teams, building management, vendors, and other stakeholders.

Requirements

• Bachelor’s degree in Facility Management, Engineering, Business Administration, or a related field.
• 5–7 years of experience in Facility Management, Workplace Experience, Property Management, or Operations.
• Experience managing facilities, vendors, safety, emergency situations, and improvement projects.
• Strong problem-solving, communication, coordination, and stakeholder management skills.