Shopee
VIP Program Growth & PMO
직무프로젝트 관리
경력중급
위치Bangkok, Thailand
근무오피스 출근
고용Experienced (Individual Contributor)
게시오늘
포지션 소개
Responsibilities
- Design and evolve VIP packages and benefit offerings to stay competitive, compelling, and commercially sustainable
- Research subscriber behaviour to inform benefit design, packaging decisions, and programme improvements
- Plan, execute, and analyse VIP-exclusive benefits from briefing to post-implementation review — driving continuous improvement
- Own cross-functional project management across marketing, product, ops, and CS to keep initiatives on track
- Explore external partnerships to continuously enhance the VIP benefit ecosystem
- Turn performance data and user insights into strategic recommendations that shape the VIP roadmap
Requirements
- 2–4 years in project management, product marketing, partnerships, or a related field
- Ability to think strategically about product and user experience while staying hands-on with execution
- Strong project management skills; comfortable owning multiple workstreams simultaneously
- Data-informed mindset — able to connect user insights and performance metrics to programme strategy
- Excellent communicator and collaborator across functions
- E-commerce or loyalty/subscription programme experience is a plus
- SA level: able to lead workstreams independently, drive strategic decisions, and mentor juniors
