Warehouse Lead, Fulfilment Centre (Seberang Perai, Penang)

Responsibilities

• Oversee and strategically manage the warehouse, ensuring alignment with company policies and vision.
• Oversee the inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound operations, and maintenance operations.
• Ensure that service level agreements (SLAs) are met for all warehouse operations.
• Manage various analyses, including cost/benefit, cost optimization, delivery/returns performance, forecasts, and solution feasibility.
• Lead team briefings, conduct weekly meetings with staff, and hold regular meetings to evaluate team performance.
• Conduct studies and provide recommendations to management for strategic initiatives, utilizing analytics and a strong understanding of the local market.
• Produce regular reports and statistics, including warehouse key metrics, shrinkage reports, stock movement reports, and cost reports.

Requirements

• Ideally experience in fulfillment, warehouse management, operation, manufacturing or related fields.
• Demonstrated people management experience in an operational environment with your team responsibility.
• Proven analytical skills and operational management skills.
• Strong problem solving, presentation, communication, and interpersonal skills
• Good Verbal and Written communication skills in Local Language and English.
• Working location: Seberang Perai, Penang.