포지션 소개
The Shopee Listing QC Product Management team is dedicated to maintaining a safe, compliant, and trustworthy e-commerce marketplace for all users. The team’s scope spans product innovation, policy enforcement, and platform solutions to effectively manage risk and uphold listing standards at scale and in real time. As a key pillar of trust at Shopee, the team designs and drives scalable systems to detect, prevent, and respond to listing violations—ranging from prohibited items and restricted content to broader policy non-compliance. Their work directly safeguards buyer safety, enhances the seller experience, and protects the overall integrity of the Shopee ecosystem.
Responsibilities
- Plan overall listing governance strategy roadmap, develop strategies to ensure our E-commerce ecosystem is adhering to local laws and regulations
- Drive preventive risk analysis and solutioning to mitigate impact of compliance risk incidents, liaise closely with Legal, Operation and Product teams to deliver time-sensitive incident resolution
- Enhance Shopee’s Governance platform to provide seamless product solutions to cover Detection, Review, Penalty & Feedback systems to counter Listing violations, providing a safe and compliant environment to both buyers and sellers
- Deep dive into operational workflows to understand the entire business ecosystems, develop effective tools to support local operations across the regions at scale
- Continuously drive for improvements in Listing governance products, liaise with business teams to understand requirements, set priorities and deliver product solutions effectively
- Take the ownership of the entire product development cycle, work closely with designers, analysts, engineers and data scientists to deliver product solutions with high business impact
Requirements
- Penultimate or Final year students currently pursuing Bachelor's degree in Business Analytics, Computer Science, Information System, Mathematics or equivalent
- Strong ownership, bias towards actions, get things done independently
- Analytical and quantitative reasoning
- Good critical thinking and data-based decision-making skills
- Adaptable and open minded, able to thrive in dynamic environments
- Full-time interns preferred
