Overview

As the CISO Solutions GTM for APAC, you will serve as the regional interlock for the CISO persona, connecting the Global GTM Center of Excellence (COE) with regional Project organizations and field teams. Reporting directly to the Global Head of CISO Solutions GTM, you will be responsible for translating global CISO solutions strategies into regionalized activation plans and ensuring operational excellence through cross-functional coordination. This role is ideal for a results-oriented leader with a passion for enabling internal teams and driving measurable business impact.

Key Responsibilities

• Serve as the APAC Regional Interlock for the CISO persona between the Global GTM COE and regional Project organizations, ensuring seamless strategy translation and execution alignment.
• Translate and localize global CISO solutions GTM strategies for APAC, integrating regional market insights and field feedback to continuously improve offerings and positioning.
• Enable and activate field teams and Project organizations on all CISO solutions GTM plans, ensuring cohesive execution and alignment with regional business objectives.
• Lead the immersion and activation of GTM initiatives within distinct regional beats, driving scalable and consistent execution across teams to maximize pipeline generation, progression, and new net annual contract value (NNACV) for the region.
• Facilitate internal alignment between Global GTM COE strategic priorities and regional Project organization execution needs, ensuring the CISO persona is effectively represented across all regional initiatives.
• Design and execute scalable enablement models that equip multiple field teams and Project organizations simultaneously, maximizing regional impact and pipeline generation.
• Partner with the Global GTM COE and Industry teams to elevate, simplify, and transform CISO solution messaging, ensuring clarity and impact across all regional channels and touchpoints.
• Measure, analyze, and report on business KPIs and Regional OKRs to track performance and drive continuous improvement. Provide actionable insights to both Global GTM COE leadership and regional Project organization stakeholders.
• Stay ahead of regional market trends, competitive shifts, and emerging technologies to inform GTM strategy adaptation and positioning for APAC.
• Represent the CISO persona at internal strategic planning sessions, regional leadership forums, and cross-functional alignment meetings.
• Foster a culture of collaboration, innovation, and continuous improvement across Global GTM COE and regional Project organization interfaces.

Qualifications

• 7+ years of experience in GTM strategy, business operations, or strategic program management, with at least 3 years in a senior role.
• Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments as a cross-functional interlock.
• Deep experience facilitating alignment between global strategic teams and regional execution organizations.
• Strong analytical, communication, and storytelling skills with ability to influence across organizational boundaries.
• Experience in SaaS, cloud, or enterprise technology preferred.
• MBA or equivalent advanced degree is a plus.

What We Offer

• Senior leader level visibility and impact.
• A dynamic, collaborative environment with top-tier talent.
• Competitive compensation and benefits.
• Opportunities for growth and leadership across the organization.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third-party service.

Equal Opportunity Employer

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.

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