What you get to do in this role:

• Work with team members spread across multiple offices and other partners (Finance, Legal, IT, and Sales Ops) while monitoring relevant US GAAP and SEC developments to ensure revenue recognition procedures comply
• Implement controls and evaluate actions required for compliance with Service Now revenue recognition accounting process, including the bookings and billings process
• Complete required month-end close activities including revenue reconciliation and management reporting
• Support process improvements and implementation of revenue reporting to further improve revenue tasks and shorten revenue close cycle
• Document reviews following ASC 606 accounting standards
• Provision and creation of training on revenue recognition rules and policies to partners (Sales, Deal Desk, Legal and Sales Ops) and any other departments
• Perform contract analysis review to ensure subscription contracts have been accounted for

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Experience with (US GAAP) software revenue recognition under ASC 606
• Big 4 or Software-as-a-Service (SaaS) revenue accounting experience
• Strong organizational skills and detail-oriented self-starter with the ability to work independently to meet deadlines
• Strong analytical and problem-solving skills
• Proficient in MS Products especially Excel
• Prior SAP is a plus

FD21

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third-party service.

Equal Opportunity Employer

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.