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Principal Software Engineer

ServiceNow

Principal Software Engineer

ServiceNow

Santa Clara

·

On-site

·

Full-time

·

1w ago

Compensation

$217,500 - $380,700

Benefits & Perks

Healthcare

401(k)

Equity

Flexible Hours

Parental Leave

Healthcare

401k

Equity

Flexible Hours

Parental Leave

Required Skills

Java

JavaScript

UI/UX design

HTML

CSS

JSON

XML

REST

AJAX

What you get to do in this role:

  • Produce high quality design and code on aggressive deadlines of shared UI components
  • Provide guidelines and mentoring application teams on how to implement and design UI components
  • Design & implement comprehensive UI/UX solutions by understanding customer problems, product goals and technical requirements
  • Collaborate with design and platform teams to deliver engaging and consistent user interfaces
  • Participate in all technical aspects of team deliverables, including quality, performance, maintainability, and scalability
  • Communicate technical decisions (architecture and design) to business and engineering

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Passion for software development, problem solving, coaching and mentoring other software engineers
  • High energy and an aptitude for learning new technologies
  • 10+ years of experience in designing & implementing user experience and server-side application frameworks
  • Exceptional Java and JavaScript skills
  • Deep knowledge and experience with declarative meta-data driven frameworks for enterprise applications
  • Deep knowledge of AJAX, JSON, HTML, XML, CSS, REST and associated technologies
  • Knowledge of web user interface unit testing, profiling, and code tuning
  • Exceptional problem- solving skills
  • Self-starter with a quick learning curve
  • Strong written and verbal communication

JV21

For positions in this location, we offer a base pay of $217,500 - $380,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third-party service.

Equal Opportunity Employer

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

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About ServiceNow

ServiceNow

ServiceNow, Inc. is an American software company that supplies a cloud computing platform for the creation and management of automated business workflows. The company was founded in Santa Clara, California, United States, in 2003 by Fred Luddy.

10,001+

Employees

Santa Clara

Headquarters

Reviews

3.9

25 reviews

Work Life Balance

3.2

Compensation

3.8

Culture

2.8

Career

3.5

Management

2.9

45%

Recommend to a Friend

Pros

Good compensation and benefits package

Learning opportunities and skill development

Work-life balance emphasis and flexible remote options

Cons

Toxic management and politics

Heavy bureaucracy and slow decision making

Layoffs and restructuring uncertainties

Salary Ranges

31 data points

Junior/L3

Junior/L3 · Data Informatics Analyst

1 reports

$77,167

total / year

Base

$67,059

Stock

-

Bonus

-

$77,167

$77,167

Interview Experience

11 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Offer Rate

45%

Experience

Positive 18%

Neutral 82%

Negative 0%

Interview Process

1

Application Review

2

Phone Screen/Online Assessment

3

Technical Interview

4

Behavioral Interview

5

Final Round/Panel Interview

6

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Past Experience