What you get to do in this role:

• Serve as the first-line supervisor/team lead to the team and to the stakeholders.
• Provide primary day-to-day support to the team manager and the team members, and review monthly, quarterly, and annual close processes including preparation and review of journal entries, reconciliations, fluxes, analytics, audit deliverables etc.
• Project manage various close activities and deliverables, including monitoring of timelines to support the team manager in driving effective and efficient accounting close.
• Form strong cross-fuctional partnerships with business teams, tax, legal / Stock Administration, FP&A, statutory reporting and various other finance teams
• Implement, and maintain effective global accounting policies, processes, procedures, and internal controls.
• Drive efficiency, effectiveness, consistency, and scalability within accounting processes by identifying and implementing various opportunities within the process.
• Participate and lead various projects including those driving automation and cross-functional projects.
• Coordinate with external auditors to provide timely deliverables and streamline annual audit processes and testing approaches
• Partner with a distributed workforce, including individuals in the U.S. and international region.

In order to be successful in this role, we need someone who has:

• Combined experience of 7 to 10 years in accounting field.
• Experience in capital & infrastructure accounting or compensation & benefits accounting and/or in GCC models (or similar) roles will be preferred.
• A qualified Chartered Accountant/CPA with people management experience of 2-3 years will be preferred.
• Experience with SAP (or other large ERP system) and Blackline is strongly preferred.
• Strong project management and process improvement skills
• Proven ability to identify and drive process and system improvements
• Demonstrated ability to contribute to a high performing team in a collaborative and complex environment
• Ability to adapt to changing priorities and take initiative in problem-solving
• Excellent written and verbal communication skills, including the ability to effectively communicate accounting requirements/results to both accounting and non-accounting customers at various levels of the organization

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third-party service.

Equal Opportunity Employer

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.