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Customer to Innovation Leader

Schneider Electric

Customer to Innovation Leader

Schneider Electric

Boston, Massachusetts

·

On-site

·

Full-time

·

1w ago

For this U.S. based position, the expected compensation range is $170,000 - $250,000 per year, which includes base pay and short-term incentive.

Schneider Electric has a meaningful opportunity available for a Customer to Innovation Leader.

You will work for a company consistently rated by Fortune as one of the “Great Places to Work” and by Glassdoor as the 11th spot on the “Best Place To Work”, by Ethisphere as “one of the World's Most Ethical Companies”, by Forbes as “America’s Best Employers for Diversity”, by Equileap as the “World’s Top 10 in Gender Equality”, and by TIME as the “Most Sustainable Company in the World.” Role Purpose The Customer-to-Innovation Leader plays a pivotal role in shaping and accelerating software defined power (SDP) innovation by acting as the strategic bridge between customers, the market and R&D.

This role drives early‑stage incubation of non‑industrialized offers, secures paying customer pilots, and develops new commercialization and OPEX-driven business models that unlock scalable growth.

Key Responsibilities Strategic Consulting & Customer Co‑Creation Engage directly with end users through a strategic consulting approach to uncover emerging needs, pain points, and value pools.

Facilitate customer journey discovery, value mapping, and use-case definition to inform product direction.

Serve as the direct link between customers and internal and external R&D teams to accelerate incubation of non‑industrialized SDP offers.

Translate customer insights into actionable product requirements, validation criteria, and innovation roadmaps.

Lead customer co‑creation workshops, proof-of-value discussions, and strategic advisory sessions.

Generate Paying Customer Opportunities for SDP Pilots Build, qualify, and secure real, paying customer engagements for pilot deployments.

Collaborate closely with SE Advisory and V1 sales channels to identify target accounts, shape value propositions, and drive opportunity conversion.

Develop pilot frameworks, commercial constructs, and customer commitments that ensure pilot viability and high-quality learnings.

Act as the deal orchestrator for early‑stage offers — aligning commercial teams, solution architects, and technical delivery teams.

Track pilot performance, customer satisfaction, and success metrics to guide industrialization decisions.

Develop & Drive New Commercialization, Launch, and OPEX Business Models Design and operationalize innovative business models that enable recurring revenue, OPEX-based adoption, and frictionless scaling of SDP offers.

Validate pricing, packaging, and commercial constructs with customers and sales channels.

Lead cross-functional readiness for early offer launches (commercial, operational, technical, and support).

Build commercialization playbooks and scaling strategies for newly incubated offers.

Partner with finance, marketing, and offer management to enable sustainable and repeatable monetization pathways.

Qualifications &:

Experience: Proven experience in innovation, consulting, strategic sales, product management, or business development.

Strong track record in driving customer engagement, securing pilot programs, and translating insights into product direction.

Experience: working with R&D or technical development teams on early-stage or unindustrialized solutions.

Expertise in developing and testing new business models, particularly subscription, OPEX, or outcome-based models.

Ability to navigate complex stakeholder environments and lead cross-functional teams.

Strong analytical, strategic-thinking, and storytelling capabilities.

Travel: 25-50% Let us learn about you!

Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.

We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer.

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

For this U.S. based position, the expected compensation range is $170,000 - $250,000 per year, which includes base pay and short-term incentive.

Schneider Electric has a meaningful opportunity available for a Customer to Innovation Leader.

You will work for a company consistently rated by Fortune as one of the “Great Places to Work” and by Glassdoor as the 11th spot on the “Best Place To Work”, by Ethisphere as “one of the World's Most Ethical Companies”, by Forbes as “America’s Best Employers for Diversity”, by Equileap as the “World’s Top 10 in Gender Equality”, and by TIME as the “Most Sustainable Company in the World.” Role Purpose The Customer-to-Innovation Leader plays a pivotal role in shaping and accelerating software defined power (SDP) innovation by acting as the strategic bridge between customers, the market and R&D.

This role drives early‑stage incubation of non‑industrialized offers, secures paying customer pilots, and develops new commercialization and OPEX-driven business models that unlock scalable growth.

Key Responsibilities Strategic Consulting & Customer Co‑Creation Engage directly with end users through a strategic consulting approach to uncover emerging needs, pain points, and value pools.

Facilitate customer journey discovery, value mapping, and use-case definition to inform product direction.

Serve as the direct link between customers and internal and external R&D teams to accelerate incubation of non‑industrialized SDP offers.

Translate customer insights into actionable product requirements, validation criteria, and innovation roadmaps.

Lead customer co‑creation workshops, proof-of-value discussions, and strategic advisory sessions.

Generate Paying Customer Opportunities for SDP Pilots Build, qualify, and secure real, paying customer engagements for pilot deployments.

Collaborate closely with SE Advisory and V1 sales channels to identify target accounts, shape value propositions, and drive opportunity conversion.

Develop pilot frameworks, commercial constructs, and customer commitments that ensure pilot viability and high-quality learnings.

Act as the deal orchestrator for early‑stage offers — aligning commercial teams, solution architects, and technical delivery teams.

Track pilot performance, customer satisfaction, and success metrics to guide industrialization decisions.

Develop & Drive New Commercialization, Launch, and OPEX Business Models Design and operationalize innovative business models that enable recurring revenue, OPEX-based adoption, and frictionless scaling of SDP offers.

Validate pricing, packaging, and commercial constructs with customers and sales channels.

Lead cross-functional readiness for early offer launches (commercial, operational, technical, and support).

Build commercialization playbooks and scaling strategies for newly incubated offers.

Partner with finance, marketing, and offer management to enable sustainable and repeatable monetization pathways.

Qualifications &:

Experience: Proven experience in innovation, consulting, strategic sales, product management, or business development.

Strong track record in driving customer engagement, securing pilot programs, and translating insights into product direction.

Experience: working with R&D or technical development teams on early-stage or unindustrialized solutions.

Expertise in developing and testing new business models, particularly subscription, OPEX, or outcome-based models.

Ability to navigate complex stakeholder environments and lead cross-functional teams.

Strong analytical, strategic-thinking, and storytelling capabilities.

Travel: 25-50% Let us learn about you!

Apply today.

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About Schneider Electric

Schneider Electric

Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

10,001+

Employees

Rueil-Malmaison

Headquarters

Reviews

4.0

45 reviews

Work Life Balance

3.6

Compensation

4.3

Culture

4.2

Career

4.5

Management

3.5

84%

Recommend to a Friend

Pros

Cutting-edge technology stack and interesting technical challenges

Competitive compensation packages with equity

Strong engineering culture with focus on code quality

Cons

Some legacy systems that need modernization

Work-life balance can be challenging during product launches

Fast-paced environment with tight deadlines

Salary Ranges

3 data points

Principal/L7

Senior/L5

Principal/L7 · Principal Data Scientist

0 reports

$211,000

total / year

Base

-

Stock

-

Bonus

-

$179,350

$242,650

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

33%

Experience

Positive 33%

Neutral 67%

Negative 0%

Interview Process

1

Application Review

2

Technical/Hiring Manager Interview

3

HR Screen

4

Final Interview Round

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit