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Order Processing Manager

Schneider Electric

Order Processing Manager

Schneider Electric

Johannesburg, South Africa

·

On-site

·

Full-time

·

1w ago

Join our dynamic team as a Order Processing Manager and lead the charge in delivering exceptional customer experiences through streamlined order processing and management!

What will you do: Lead and coordinate the Sales Order Administration team, overseeing end-to-end order processing operations while interfacing with front office Customer Care Center Manage complex customer orders, including international transactions, catalog verification, pricing strategies, and large order requirements Drive process optimization for order management, shipping, and returns while ensuring accurate system updates for product availability, delivery dates, and pricing Serve as a key liaison between customers, production, and distribution departments, resolving critical delivery challenges Analyze and report on customer inquiries, sales trends, and service metrics to enhance operational efficiency What will make you successful: Bachelors degree 3-5 year's experience in a senior/ management position SAP knowledge Proven track record in business order administration and customer service within distribution center environments Strong analytical capabilities with expertise in process optimization and performance monitoring Excellence in managing complex B2B relationships and order processing systems Demonstrated leadership abilities in coordinating cross-functional teams Outstanding problem-solving skills with attention to detail in data management What's in it for you: Leadership role in shaping and optimizing critical business operations Opportunity to drive process improvements that directly impact customer satisfaction Dynamic work environment with exposure to international business operations Professional growth through cross-functional collaboration and leadership opportunities Chance to make a significant impact on business efficiency and customer experience Let us learn about you!

Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.

We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer.

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Join our dynamic team as a Order Processing Manager and lead the charge in delivering exceptional customer experiences through streamlined order processing and management!

What will you do: Lead and coordinate the Sales Order Administration team, overseeing end-to-end order processing operations while interfacing with front office Customer Care Center Manage complex customer orders, including international transactions, catalog verification, pricing strategies, and large order requirements Drive process optimization for order management, shipping, and returns while ensuring accurate system updates for product availability, delivery dates, and pricing Serve as a key liaison between customers, production, and distribution departments, resolving critical delivery challenges Analyze and report on customer inquiries, sales trends, and service metrics to enhance operational efficiency What will make you successful: Bachelors degree 3-5 year's experience in a senior/ management position SAP knowledge Proven track record in business order administration and customer service within distribution center environments Strong analytical capabilities with expertise in process optimization and performance monitoring Excellence in managing complex B2B relationships and order processing systems Demonstrated leadership abilities in coordinating cross-functional teams Outstanding problem-solving skills with attention to detail in data management
What's in it for you: Leadership role in shaping and optimizing critical business operations Opportunity to drive process improvements that directly impact customer satisfaction Dynamic work environment with exposure to international business operations Professional growth through cross-functional collaboration and leadership opportunities Chance to make a significant impact on business efficiency and customer experience Let us learn about you!

Apply today.

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About Schneider Electric

Schneider Electric

Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

10,001+

Employees

Rueil-Malmaison

Headquarters

Reviews

4.0

45 reviews

Work Life Balance

3.6

Compensation

4.3

Culture

4.2

Career

4.5

Management

3.5

84%

Recommend to a Friend

Pros

Cutting-edge technology stack and interesting technical challenges

Competitive compensation packages with equity

Strong engineering culture with focus on code quality

Cons

Some legacy systems that need modernization

Work-life balance can be challenging during product launches

Fast-paced environment with tight deadlines

Salary Ranges

3 data points

Principal/L7

Senior/L5

Principal/L7 · Principal Data Scientist

0 reports

$211,000

total / year

Base

-

Stock

-

Bonus

-

$179,350

$242,650

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

33%

Experience

Positive 33%

Neutral 67%

Negative 0%

Interview Process

1

Application Review

2

Technical/Hiring Manager Interview

3

HR Screen

4

Final Interview Round

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit