We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do

• Collaborating closely with Customer Success Managers and the extended account team to ensure smooth and timely renewal execution

• Engaging with customers to negotiate commercial terms and generate additional revenue on behalf of SAP

• Representing SAP with strong knowledge of all internal, process-related stages of contract renewals

• Developing into a subject matter expert in commercial and revenue-related principles to ensure continued success

• Fostering a culture of open dialogue and continuous improvement, where your feedback is valued and used to drive business enhancements

What you'll bring

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Experience in a customer-facing role, with the ability to influence multiple stakeholders through strong relationship-building and communication skills

• Experience in commercial negotiations, with a proven track record of meeting or exceeding revenue targets in the area of contract renewals

• Ability to effectively navigate multiple commercial SAP software systems

• Demonstrated ability to organize and prioritize tasks while working in a process-driven manner

• Clear and effective communication skills, both verbal and written, with a proven ability to build strong relationships

• Fluency in English and German as an advantage

Where You Belong

At the MEE Customer Renewals Centre, our people and culture are at the heart of our success. Partner Renewal Executives stand out through their expertise in renewal strategies, deal architecture, customer negotiations, and close collaboration with internal commercial and legal teams.

If you are looking for a new challenge in a supportive and dynamic environment, the Customer Renewals Centre is the ideal place for you. Our mission is to achieve #Quest4Zero every quarter: ZERO churn, ZERO lost renewals, and ZERO delayed renewals.

We look forward to discussing how you can contribute to this culture of success and grow within it. Join us and become a key part of our mission-driven team shaping success and growth at SAP together.

Application Information

Your application should include a cover letter, CV in tabular format, current transcript of records, and a valid certificate of enrolment, as well as copies of interim certificates, school-leaving certificates, and if available employment references (internships).
Please also describe your experience and knowledge of foreign languages and computer programs / programming languages.

This is a global, strategic, fixed-term, and paid position that offers candidates the opportunity to actively shape their professional future.

#SAPNext Gen

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 446589 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #