Position Summary

We are looking for a new Technical Support Engineer to join our AC Presales team!

Role and Responsibilities

• Technical support for questions in the design and sales phase
• Creating sales arguments for the Samsung AC portfolio
• Creation and execution of technical presentations
• System updates regarding the project phase
• High level of knowledge of own and competitor HVAC equipment
• Supporting customers by providing the best solutions to their requirements
• Entering and updating BO and Spec in projects
• Technical comparison with competitors
• Changing competitor equipment in tenders
• Supporting marketing with rechecking literature tech specs
• Creating a database of potential projects on the market and following up

Skills and Qualifications

• Minimum University degree in Mechanical Engineering

• 2 years in a similar position

• Bilingual (Croatian and English) – Advanced knowledge of English in communication and writing

• Good knowledge of IT systems (MS Office, AutoCAD)

• Technical knowledge of DX and water solutions

• HVAC

• Design knowledge

• Product presentation skills and creation of the same

• Communication skills

• Excellent organization and time management skills

• Ability to multitask

• Accurate

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