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Regional AX (AI Experience) Manager

Samsung

Regional AX (AI Experience) Manager

Samsung

Mapletree Business City, Singapore, Singapore

·

On-site

·

Full-time

·

1w ago

Required Skills

Data analysis

Project management

Strategic planning

Communication

ROI analysis

Position Summary

The AX Productivity & Enablement Manager is responsible for driving the organization’s AI-based productivity and transformation agenda. This role leads the development of AI productivity strategies and roadmaps, oversees the performance and governance of AX initiatives, and builds enterprise-wide AI literacy and adoption.
You will work with various stakeholders and departments to ensure AI initiatives are strategically aligned, performance-driven, and sustainably adopted across the organization.

Role and Responsibilities:

1.

AX Strategic Planning:

  • Develop AI-based productivity and innovation strategies aligned with business priorities
  • Derive insights through technology trends, market trends, and competitor analysis
  • Establish mid- to long-term AI-driven productivity improvement roadmaps and execution strategies
  • Identify and translate emerging AI and digital technologies into practical business and service applications
  • Support leadership decision-making through structured insights and strategic recommendations

2.

AX Performance Management:

  • Review and manage the overall status of AX projects, including consolidated project reviews
  • Manage project progress, milestones, risks, and dependencies across AX initiatives
  • Track, monitor, and verify performance against monthly, quarterly, and annual targets
  • Verify task inputs and execution status by division within the AX performance management system
  • Design and assess ROI and value realization using quantitative metrics (e.g. cost, manpower, operational efficiency)
  • Prepare structured performance reports and dashboards for stakeholders and leadership

3.

AX Culture & Capability Building:

  • Develop AI literacy enhancement strategies and roadmaps for employees
  • Plan and design customized AI learning programs and curricula based on different proficiency levels
  • Conduct planning and quality control (QC) of AI education programs and learning materials
  • Plan, write, and distribute internal and external communications, including AX service introductions and promotions
  • Drive AI adoption through learning, communication, and change enablement initiatives

Skills and Qualifications

Experience & Knowledge

  • Experience in developing AI-based productivity or innovation strategies
  • Experience analyzing new technology trends and applying them to business or service improvement
  • Proven project experience in Machine Learning (ML) or Large Language Model (LLM) related initiatives
  • Familiarity with AI technologies, data platforms, and digital transformation frameworks.

Skills & Competencies

  • Strong capability in data-driven problem analysis, deriving improvement measures, and implementing solutions
  • Ability to design and analyze ROI using quantitative and qualitative performance metrics
  • Strong communication and collaboration skills with domestic and international stakeholders
  • Competence in preparing management and performance reports with clear insights
  • Experience in planning and delivering internal training programs or workshops
  • Structured, execution-oriented mindset with strong coordination skills

Preferred / Nice to Have

  • Experience in company-wide transformation, productivity, or digital initiatives
  • Exposure to learning program design, change management, or enterprise enablement
  • Ability to design or oversee visual and educational content for internal communications

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About Samsung

Samsung

A technology company that engages in consumer electronics, IT and mobile communications, and device solutions.

10,001+

Employees

Seoul

Headquarters

$267B

Valuation

Reviews

3.7

15 reviews

Work Life Balance

2.0

Compensation

2.5

Culture

1.5

Career

2.0

Management

1.8

15%

Recommend to a Friend

Pros

Hardware/technology leadership

Competitive salary offers for some roles

Sign-on bonuses available

Cons

Toxic culture and politics

Poor work-life balance with strict RTO policies

Micromanagement and employee tracking

Salary Ranges

22 data points

Senior/L5

Senior/L5 · Digital Transformation Manager

1 reports

$180,827

total / year

Base

$157,414

Stock

-

Bonus

-

$180,827

$180,827

Interview Experience

6 interviews

Difficulty

2.2

/ 5

Duration

14-28 weeks

Offer Rate

67%

Experience

Positive 33%

Neutral 33%

Negative 34%

Interview Process

1

Application Review

2

Phone Screen

3

Technical/Video Interview

4

Team Interview

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Role-Specific Skills