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Key Account Manager - Operator

Samsung

Key Account Manager - Operator

Samsung

Mercu 2, Kuala Lumpur, Malaysia

·

On-site

·

Full-time

·

5d ago

Position Summary

  1. Maximize the revenue and profit by planning and executing the sales strategy and plan optimized for the selected channel account based on the regional business strategy.2. Build a foundation for maximizing sales revenue and profit based on the trust and teamwork with the channel accounts.

Role and Responsibilities:

  • Managing Operator Channel Account. Responsible for sales revenue, budget management and overall profitability

  • Develop strong understanding and strategic focus of the Operator account. Build strong relationship from C-level to manager level and drive mid/long term strategic partnership through win-win initiatives

  • Responsible for JBP process and development of full year strategic plan with partner. Establish joint scorecard to monitor progress

  • Collaborate with internal cross functional team in product, marketing and retail in execution of new product launches and marketing initiatives

  • Fulfilling the daily operations. Sales Generation, Client Servicing and relationship management of said accounts.

  • Product Ranging and Launch. To Drive Full ranging with the said operators. (Retail and Enterprise) and successfully launch rollout.

  • Sales Call Cycle. Weekly meeting to discuss on campaign planning. Sell in and Sell out Forecast, competitor’s analysis and roadmap progress to maximize sales opportunity.

  • Documentation. Processing all client related documentation

  • Quarterly strategy meeting planning and facilitation with HOD of Operators. Consensus management for operator channel with other KAMs.

  • Joint Business Plan (JBP) custody and management to follow up on execution and track progress/result.

  • Price Analysis custody with inputs from KAMs/PMs with review and recommendation.

Skills and Qualifications

  • Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways

  • Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions

  • Normally receives little instruction on day-to-day work and receives general instructions on new assignments

  • Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience

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About Samsung

Samsung

A technology company that engages in consumer electronics, IT and mobile communications, and device solutions.

10,001+

Employees

Seoul

Headquarters

$267B

Valuation

Reviews

3.7

15 reviews

Work Life Balance

2.0

Compensation

2.5

Culture

1.5

Career

2.0

Management

1.8

15%

Recommend to a Friend

Pros

Hardware/technology leadership

Competitive salary offers for some roles

Sign-on bonuses available

Cons

Toxic culture and politics

Poor work-life balance with strict RTO policies

Micromanagement and employee tracking

Salary Ranges

22 data points

Senior/L5

Senior/L5 · Digital Transformation Manager

1 reports

$180,827

total / year

Base

$157,414

Stock

-

Bonus

-

$180,827

$180,827

Interview Experience

6 interviews

Difficulty

2.2

/ 5

Duration

14-28 weeks

Offer Rate

67%

Experience

Positive 33%

Neutral 33%

Negative 34%

Interview Process

1

Application Review

2

Phone Screen

3

Technical/Video Interview

4

Team Interview

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Role-Specific Skills