招聘
Director, Strategic Planning & Operations - Customer/Market Insights (Englewood Cliffs, NJ)

Director, Strategic Planning & Operations - Customer/Market Insights (Englewood Cliffs, NJ)
700 Sylvan Ave Englewood Cliffs, NJ, USA
·
On-site
·
Full-time
·
2w ago
Compensation
$197,500 - $244,000
Benefits & Perks
•Healthcare
•Dental
•Vision
•Life Insurance
•401(k)
•Tuition Assistance
•Paid Time Off
•Student Loan Program
•Wellness Incentives
•Healthcare
•401k
Required Skills
Strategic planning
Business analysis
Leadership
Project management
Data analysis
Communication
Excel
PowerPoint
Word
Position Summary
Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Role and Responsibilities:
Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.
In this newly created role, the Director of Strategic Planning & Operations, you will lead the consolidation and analysis of critical business performance metrics, including sales units, revenue, profit, and inventory levels. Your role will involve translating these metrics into actionable strategic insights to optimize business performance and drive growth. Your responsibilities will include leading monthly, quarterly, annual, and mid-term strategic planning and business analysis for the CE Division.
Responsibilities
Strategic Business Operations:
- Lead in developing and coordinating weekly integrated operations reports that creates a clear analysis and narrative of how CE division performs across sales, marketing, SCM, financial and operational views., and also provides critical market/competitive insights that informs the organization for strategic changes.
- Manages, coordinates and communicates division wide KPI’s and MBO’s with key executive stakeholders & category SCM leads
- Lead coordination of weekly, monthly, quarterly business review meetings (WBR/MBR/QBR) to address key business and operational issues and resolve business decisions
- Lead coordination of top executive management workshops and business reviews to continue alignment of key business priorities and strategies
- Serve as a thought-leader and go-to-expert on all business-related issues and engage the team members to solve market/business issues for top executive teams
Market Intelligence & Analytics:
- Lead and facilitate cross-divisional projects on key strategic issues based on senior management request
- Develop new frameworks/best practices to strategically utilize data to drive new market assessment, demand & forecasting projects
- Actively solves complicated issues by analyzing situations or data. Acts independently to determine methods and procedures on new or special assignments.
- Tracks strategic initiatives. Monitors progress towards goals, achieving benchmarks, and ensures follow-through on the part of responsible team members. Provides as needed daily, weekly, monthly and quarterly reporting.
Skills and Qualifications
- MBA or Bachelor's degree with 10+ years of relevant experience in TMT area (technology, media, telecommunications); Master’s degree preferred.
- 5+ yrs. of internal business strategy and/or management consulting experience, with heavy focus on consumer technology business, marketing, project management, business transformation
- Strong quantitative skills and business acumen to understand business status and issues and drill down to identify solution paths in growing online channel business and shares.
- Ability to lead complex projects, and work effectively in a matrix environment
- Ability to efficiently scope and execute concrete strategic initiatives
- Demonstrated success leading teams and establishing effective working relationships with executives in varied areas, including global HQ counterparts.
- Demonstrated strategic thinker who can turn strategic objectives into practical actions
- Problem-solver with optimistic attitude & passion for delivering results.
- High energy, works with a strong sense of urgency, highly responsive in a fast-paced environment
- Expertise in developing business strategy, marketing and sales presentations, using Word, Excel and PowerPoint.
- Excellent communication skills and collaboration skills.
Preferred
- Business level Korean preferred
Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
The salary range for this role is expected to be between $197,500 and $244,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
- Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
- Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
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About Samsung
Reviews
3.7
15 reviews
Work Life Balance
2.0
Compensation
2.5
Culture
1.5
Career
2.0
Management
1.8
15%
Recommend to a Friend
Pros
Hardware/technology leadership
Competitive salary offers for some roles
Sign-on bonuses available
Cons
Toxic culture and politics
Poor work-life balance with strict RTO policies
Micromanagement and employee tracking
Salary Ranges
22 data points
Senior/L5
Senior/L5 · Digital Transformation Manager
1 reports
$180,827
total / year
Base
$157,414
Stock
-
Bonus
-
$180,827
$180,827
Interview Experience
6 interviews
Difficulty
2.2
/ 5
Duration
14-28 weeks
Offer Rate
67%
Experience
Positive 33%
Neutral 33%
Negative 34%
Interview Process
1
Application Review
2
Phone Screen
3
Technical/Video Interview
4
Team Interview
5
Offer
Common Questions
Technical Knowledge
Behavioral/STAR
Past Experience
Role-Specific Skills
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