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Job Category
Software Engineering
Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Details

The Salesforce Big Data team is looking for an engineering leader to lead high caliber engineering teams to architect, implement, deliver and operate the big data compute and storage platforms and services that runs in our own data centres as well as in the public cloud, AWS and GCP, at a massive scale.
We are defining the next generation of trusted enterprise storage and computing in the cloud. We're a fast-paced, agile and innovative team. We're highly collaborative and work across all areas of our technology stack. We enable critical services for the business, qualify complex compute changes, enable big data platforms and trail-blaze new engineering solutions for the cloud.
As an engineering manager, you will focus on developing the team around you. Bring your technical chops to drive your teams to success around feature delivery, operational excellence and service ownership for cloud infrastructure as well as our own data centres. You are as enthusiastic about recruiting and building a great team as you are about challenging technical problems that your team will solve. You have a passion for building highly scalable, reliable and available services. You will also help shape, direct and execute our product vision. You'll be challenged to blend customer-centric principles, industry-changing innovation, and the reliable delivery of new technologies.

Responsibilities

• Define and drive the vision for your teams; with a focus on Customer Success, Feature delivery, Service Ownership, Availability and Scalability; and Ease of Use.
• Be a subject matter expert for distributed systems, Big Data compute and storage systems and related technologies.
• Build and lead a team of engineers to deliver reliable, scalable and secure big data services for various business needs.
• Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers.
• Setup engineering best practices and tooling to improve CI/CD and Code Quality for your teams.
• Invest in continuous employee development for a high caliber team by mentoring and coaching engineers and technical leads in your teams.
• Invest in employee wellbeing and lead with empathy.
• Recruit and attract top talent.

Required Skills/Experiences

• 12+ years of relevant experience in software development with 3+ years of experience managing teams
• Experience in recruiting and building great teams.
• Experience in Distributed Systems, NoSQL datastores and/or data processing techniques in big data.
• Experience building services on public cloud platforms like GCP, AWS, Azure
• Experience in Big Data open source technologies like Phoenix, HBase, Hadoop, DynamoDB, Kafka, MongoDB, Spark, Presto, Hive, Airflow.
• Passionate, curious, creative, self-starter and approaches problems with the right methodology and intelligent decisions.
• Laser focus on customer success, and great balance between long term strategic goals versus day-to-day tactical stuff.
• Experience providing mentorship, technical leadership, and guidance to team members.
• Strong customer service orientation and a desire to help others succeed.
• Strong focus on Service Ownership with experience in defining Services SLOs/SLAs
• Top notch written and oral communication skills.

Unleash Your Potential:

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
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Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.