Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Department Description

セールスフォース・ジャパンの営業組織でソリューションカットで営業活動を行うProduct Specialization部門です。 Service Cloud、Platform、Agentforce、Data Cloud、Slackなど各ソリューションの専門家集団として、各顧客担当の営業組織と協働してビジネス拡大に取り組んでいます。

Role Description

エンタープライズ領域（従業員数2000名以上のお客様）に対して、「Service Cloud」の拡販に注力していただくポジションです。 担当領域に対する拡販の戦略策定からお客様訪問、提案、契約までの業務をアカウント担当営業部門、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら推進します。

Specialist AEとは

特定アカウントにフォーカスしたエンタープライズ営業（Account Executive）に対して、Specialist AEは製品軸で担当する業界/地域のビジネス成長を実現する営業職（エンドユーザーはエンタープライズ企業）となります。 目の前の商談をCloseするための営業スキルを磨くことはもちろん、Generalistとしての視点でビジネスを進めていく経験ができます。 Salesforceという大きな会社の中でこのような経験ができることは、これまでの営業職とは違った形で皆さんのキャリアアップに大きく貢献できるポジションとなっています。

Your Impact

お客様にバリューを明確に伝え、 " 顧客とつながる企業 " という未来へのインスピレーションを与え、営業販売を行う能力です。 トラステッドアドバイザーまたはコーチとして、「Service Cloud」とお客様のニーズをマッチングする上で、営業プロセス、CRM、に関する深い専門性を備えた人物像が求められます。

Basic Requirements

• エンタープライズアプリケーションの営業経験
• 課題解決型の提案営業経験
• ビジネスチャンピオンからCレベルまでを含めた役員クラスのお客様との卓越したカスタマーマネジメント経験
• 目標達成のためのプランニング経験
• 商談発掘手段を立案、実施する経験

Preferred Requirements

• 口頭、文面、プレゼンテーションの優れたスキル
• コンタクトセンターやカスタマーサービス関連の業務経験

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.