Senior Software Engineer, CI/CD & Infrastructure

Job Category

Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Team and Role Description

Slack is looking for a Senior Software Engineer to lead the evolution of our Source Control Management (SCM), Test infrastructure, and CI systems. This is a high-leverage role where you will be a key contributor to the systems that hundreds of Slack engineers use every day to ship code to millions of users. We are a deeply technical group that lives and breathes Infrastructure as Code, leveraging a stack that includes AWS, Terraform, Chef, Ansible, Packer, Go, and Python. In this role, you will lead complex projects to ensure our systems are scalable, reliable, and secure. You'll work across two specialized domains: one managing the macOS/Windows environments for Mobile and Desktop CI/CD on AWS, and the other managing our on-premise GitHub Enterprise and Linux-based Buildkite/GitHub Actions runner fleets. We're looking for a technical leader who can bridge these environments. As a Senior Engineer, you won't just be writing code; you will be a subject matter expert who scopes flexible solutions, mentors early-career engineers, and partners with stakeholders to improve developer velocity across the entire company. You are a master of foundational infrastructure who is also energized by the 'next' in developer productivity. As a Senior Engineer, you will bridge the gap between reliable systems and emerging tech, leading experiments to see how AI and ML can drive us toward a more 'self-driving' infrastructure.

What You Will Be Doing

• Technical Leadership: Lead large-scale initiatives within the CI/CD and SCM domain, from initial scoping and RFCs to final production rollout.
• Infrastructure as Code: Design and implement scalable, observable infrastructure across a hybrid environment of public cloud (AWS) using Infrastructure as Code principles (Terraform, Chef, Ansible) and on-premise systems.
• System Ownership: Actively own critical systems, defining their long-term health and improving the testing culture and maintainability of our build fleets.
• Cross-Platform Collaboration: Partner with engineers across Linux, macOS, and Windows platforms to harmonize tooling, shared standards, and observability KPIs.
• Innovation: Contribute to the integration of modern technologies (like Kubernetes or AI/ML enhancements) into our pipelines to create more automated, "self-driving" build systems, or "self-healing" infrastructure configurations.
• Mentorship & Culture: Serve as a culture steward for the team, mentoring early-career engineers, providing high-quality code reviews, and fostering an inclusive environment.
• Operational Excellence: Participate in on-call rotations and serve as an Incident Commander, leading postmortems and driving long-term fixes to prevent recurrence.

What You Should Have

• Experience: 5–8+ years of experience in DevOps, Infrastructure, or Site Reliability Engineering, with a track record of leading projects in large-scale environments.
• Cloud & IaC Expertise: Deep hands-on experience with AWS and a strong command of Infrastructure as Code tools like Terraform, Chef, or Ansible.
• Systems Knowledge: Proficiency in managing SCM systems (GitHub Enterprise) and modern CI/CD platforms (e.g., Buildkite, GitHub Actions) and a passion for improving developer workflows and productivity.
• Forward-Thinking Mindset: A strong interest in the intersection of AI and DevOps. You should be comfortable experimenting with modern AI developer tools to solve traditional bottlenecks in the software development lifecycle (SDLC).
• Polyglot Scripting: Solid proficiency in Go, Python, or Bash for automating complex workflows.
• Problem Solving: A pragmatic approach to engineering; you are able to debug effectively across large swaths of the infrastructure and navigate ambiguity to drive consensus.
• Communication: Exceptional ability to write insightful documentation and facilitate meaningful discussions around complex technical trade-offs.
• Execution Mindset: A proven ability to decompose impactful problems, rally the right people, and deliver high-quality results on time.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include comp

Application Note

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.