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Salesforce brings companies and customers together in the number one Customer Relationship Management platform.

Size: 10000+ employees
Industry: Technology

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Job Category
Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce Success Plan Sales team is seeking an outstanding leader to join our AMER team. The successful candidate will lead a specialist sales team in growing the Success Plan to every Salesforce license opportunity, and collaborating tightly with core sales and other collaborators like the Account Success teams. This individual will be responsible for forecasting, developing, communicating, and delivering a sales strategy while for a portion of the AMER market.

The role can be located within metro areas of key Salesforce Hub offices.

Duties & Responsibilities:

• Driving bookings and exceeding ACV targets to grow the Success Plans business
• Accurate reporting on sales activity and forecasting to senior sales management
• Build relationships with Sales leadership, including SVPs, AVPs and RVPs, to review territory performance and identify strategies and opportunities for Success Plan sales.
• Built relationships with regional programs teams to drive Success programs
• Creating and gaining executive agreement on a Success Plan sales strategy that is co-owned by the core license sales and The Success organizations
• Engaging at the C-level in customer organizations to position the value of targeted success plans
• Developing a winning team, including recruiting, hiring, and developing sales talent
• Coaching direct reports on strategies to drive bookings
• Driving operational excellence within the Sales team
• Position and drive Success Plans. internal enablement programs, including content creation and internal training.
• Evangelize Customer Success internally and externally.

Minimum Requirements:

• Demonstrated experience leading a high growth $1B+ portfolio of sales focused customers
• Experience working within the software/infrastructure/platform (SaaS, IaaS, PaaS) space
• Previous experience managing and growing sales teams
• Proven people leadership skills to develop, drive, and motivate managers.
• Consistent track record of accomplishment in successfully managing a services, and support sales organization.
• Demonstrated ability to create and communicate a clear and inspiring vision for growth.
• Capable of maturing a high-growth business and teams.
• Ability to collaborate and influence in a "win as a team" environment, effectively working with senior executives in a matrix organization
• 5+ yrs Previous experience managing a team of quota carrying sales reps.

Preferred Requirements:

• Deep executive sales experience
• Extensive experience with Global teams, both internal and external
• Demonstrated ability to strategize and implement
• Strong leadership capabilities
• Experience in sales coaching and mentoring
• Ability to operate effectively in a fast-paced, team environment
• Has a strong drive for results
• Strong engagement and communication skills
• Consultative selling experience
• Can collaborate and influence in a "win as a team" environment
• Resourceful
• Is a trusted advisor to the customers and colleagues
• Strong intuition for business

Equality is a core value at Salesforce. We strive to build a workplace that reflects society and where everyone feels seen, valued, heard, and empowered to create the best work of their careers. Learn more about our commitment to Equality at https://www.salesforce.com/company/equality/ .

Unleash Your Potential:

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $236,600 to **$379,820.**For California-based roles, the base salary hiring range for this position is $236,600 to **$379,820.**For Illinois based roles, the base salary hiring range for this position is $236,600 to $379,820.

Client-provided location(s): Atlanta, GA, Indianapolis, IN, San Francisco, CA, Austin, TX, Dallas, TX, Chicago, IL

Job ID: Salesforce-JR312226

Employment Type: FULL_TIME

Posted: 2025-10-03T20:20:52
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Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

• Adoption Leave
• Return-to-Work Program
• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Happy Hours
• Snacks
• Some Meals Provided
• Company Outings

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• 401(K) With Company Matching
• Company Equity
• Stock Purchase Program
• Performance Bonus
• Relocation Assistance
• Financial Counseling

Professional Development

• Tuition Reimbursement
• Learning and Development Stipend
• Promote From Within
• Mentor Program
• Shadowing Opportunities
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Leadership Training Program
• Professional Coaching
• Work Visa Sponsorship

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Unconscious Bias Training
• Diversity, Equity, and Inclusion Program

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