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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

**At Tableau,**we are on a mission to help people see and understand data. With Tableau we offer our customers an easy-to-use, self-service analytics cloud platform designed to deliver insights where you work. We create intuitive and powerful analytics software that enables thousands of leading organizations and millions of people around the world to find insights in their data. With data governance, security and compliance built in, Tableau offers the most choice and flexibility as your technology and AI strategy evolve. Tableau is committed to supporting the needs of organizations around the world with the largest partner and success ecosystem.

We are looking for technically strong Software Engineers passionate about engineering high-quality software that delights our customers. You will be working with a group of world-class engineers to strengthen product capabilities, resolve product defects, validate system integrity, and ensuring our customers have highly reliable and scalable products and services. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. We pride ourselves in writing high-quality, maintainable code that strengthens the stability of the product and makes our lives easier. You will collaborate with cross-functional teams and ensure the delivery of high-quality software solutions that meet our needs. We believe that autonomous teams with the freedom to make decisions will empower the individuals, the product, the company, and the customers they serve to thrive.

Responsibilities

• Design, development, and maintenance of robust and scalable client & server-side components

• Analyze existing issues both functional and technical and provide the right solution in a high data analytics environment.

• Investigate, troubleshoot and resolve customer defects, production issues, installation, and configuration issues with Tableau products in a timely manner.

• Ensure the security and integrity of software components through the implementation of appropriate security measures.

• Ensure and guide on effective AI usage across the lifecycle of workitems

• Drive complex fixes involving multiple product/functional areas, core component changes

• Act as the final technical escalation point for highly complex issues.

• Manage the technical execution and prioritization of compliance and security remediation efforts across platform.

• Replicate, debug, and fix complex product issues in various environments, working with feature developers as needed.

• Analyzing product log files, crash dumps, network traces, etc.

• Make design decisions on the basis of performance, scalability, and reliability.

• Assist in writing code (new development, bug fixes), and automated tests, conduct code reviews and ensure adherence to coding standards and best practices.

• Maintain strong working knowledge of products and develop product improvements

• Ensure coding standards and other quality standards like code coverage, security, performance are met.

• Review the team designs and provide constructive and clear feedback to advocate for the right thing and unblock team members quickly.

• Provide technical coaching to junior team members to help improve their overall skills and knowledge.

• Develop high-quality, production-ready code that can be used by millions of users.

• Work in a Hybrid Engineering model, collaborating with product managers, architects, and other stakeholders to define technical requirements and specifications.

• Engage with Product Managers to clarify customer requirements, propose viable workarounds, and understand related priorities better.

• Communicate clearly and efficiently with cross functional partners and stakeholders to share information, resolve dependencies or problems, and integrate feedback.

Qualifications

• Experience B.S/M.S. in Computer Sciences or equivalent field**, **

• 10 years of  relevant software development experience with deep working expertise primarily in C 17 or Java 17 and later.

• Expertise in other languages like, C#, Javascript, Typescript, Python

• Deep Expertise in object-oriented programming and relational and non-relational databases and transaction fundamentals

• Deep Expertise in architecture principles, design patterns, multithreading, concurrency, queues, locks, scheduling, event-driven architecture, workload distribution, along with expertise of relational databases and non-relational databases.

• Deep Expertise in debugging and performance optimization techniques

• Hands on experience in developing high performing software systems which can connect to multiple data sources, process information and visualize data.

• Expertise in developing enterprise-level SaaS products and deploying services on public cloud platforms (GCP, AWS, Azure).

• Expertise in designing and building large scale distributed systems with 100K users, working with microservices, container orchestration and/or distributed architecture.

• Expertise in data processing, data transformation and analytical technologies.

• Proven experience designing and developing distributed systems at scale.

• Expertise in Agile methodologies and software engineering best practices including coding standards, SCM, CI, build processes, testing, and operations.

• Excellent problem-solving, organizational and analytical skills

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with Trailhead.com

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit https://www.salesforcebenefits.com/

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.