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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About our Team

We build and operate Salesforce as the model for the Lean Agentic Enterprise—an agile, aligned, and customer-focused organization that transforms strategy into execution. We do this by running a rigorous operating system that keeps leaders continuously aligned to what matters, enforces transparency and accountability, and accelerates decisions through disciplined governance. We simplify how we work, identify and fund the highest-impact priorities, and remove friction and “bureaucratic sediment” so teams can move faster with greater clarity.

Role Overview:

We are seeking a high caliber Senior Manager to drive enterprise-grade execution and alignment across the COFO operating rhythm. This role ensures that decisions made in executive forums translate into timely, measurable action. You will establish and enforce standardized processes, drive accountability, and accelerate execution velocity while maintaining clarity and decision integrity across the organization.

Your Impact

You will be the primary driver of the "Rhythm of the Business" for the COFO, ensuring that strategic priorities are tracked, measured, and communicated effectively.

Key Responsibilities:

• Execution & Governance:

Lead the COFO operating rhythm as an enterprise “execution engine,” ensuring decisions are captured, assigned, tracked, and completed.

• Establish and enforce decision integrity standards: what was decided, who owns it, how it will be measured, and when it will be reviewed.

• Monitor and improve execution velocity: reduce time from executive decision to kickoff.

• Alignment & Communication:

Serve as the single source of clarity on priorities, decisions, and required actions, using Slack-first communication.

• Ensure consistent reporting and updates for BLT, MBR, and QBR forums, enabling data-driven and actionable decisions.

• Provide structured guidance to COFO and adjacent forums to minimize churn and prevent re-litigation of decisions.

• Performance Tracking & Reporting:

Track key execution metrics: decision integrity, forum readiness, execution velocity, and alignment signals.

• Proactively identify obstacles to execution and work cross-functionally to remove barriers.

• Drive improvement initiatives to streamline reporting and eliminate manual/non-value add work.

• Aggregate and maintain 'one-stop shop' for KPIs enabling effective COFO leadership.

• Cross-Functional Orchestration:

Collaborate with stakeholders outside COFO to ensure timely closure of cross-functional dependencies.

• Manage escalation paths to reduce last-minute executive interventions due to missing inputs.

• Strategic Events & Special Projects

Leadership Offsites: Design and deliver high-value leadership offsites. You will coordinate stakeholders, secure guest speakers, and structure panel discussions that drive strategic outcomes for Robin’s direct reports.

Qualifications:

• 7+ years in operations, program management, or strategic execution roles in large, matrixed organizations.

• Proven experience managing enterprise operating rhythms, governance frameworks, or executive decision tracking.

• Exceptional organizational skills and ability to translate complex decisions into actionable plans with clear ownership and measurable outcomes.

• Strong cross-functional collaboration skills; comfortable influencing without direct authority.

• Experience communicating with senior leadership, with the ability to build trust and influence without direct authority.

• Expertise in process improvement, reporting automation, and execution metrics.

• Excellent written and verbal communication skills; Slack-first communication experience preferred.

Desired Attributes:

• Analytical and detail-oriented, with a bias for action.

• Strong financial acumen; comfortable interpreting P&Ls, ACV outlooks, and headcount metrics.

• Ability to simplify complex processes while maintaining rigor.

• Comfortable driving accountability in ambiguous or cross-functional environments.

• Thoughtful, proactive problem solver who identifies and removes obstacles to execution.

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $143,400 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.