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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a highly skilled Salesforce QA Automation Senior Technical Consultant with 6 years of overall experience to lead test automation efforts across complex Salesforce implementations. This role requires deep hands-on experience in Salesforce testing, implementing test automation frameworks, and CI/CD pipelines, combined with strong consulting skills to collaborate with clients, architects, developers, and business stakeholders.

The ideal candidate is a proactive problem solver who can define Test strategies, drive automation best practices, and ensure high-quality, scalable Salesforce solutions across clouds and integrations.

Key Responsibilities

Salesforce Testing & Automation:

• Design, develop, and maintain automated test frameworks for Salesforce applications (UI, API, and integration testing).

• Lead end-to-end testing of Salesforce implementations including Core Clouds, Industry Clouds, and custom applications.

• Develop and execute test strategies, test plans, and test cases aligned with business and technical requirements.

• Perform functional, regression, system, integration, and UAT support testing for Salesforce releases.

• Validate complex Salesforce integrations with external systems using APIs, middleware, and ETL tools.

• Ensure data integrity and security through data validation and testing across environments.

Dev

Ops & Release Management:

• Integrate automated tests into CI/CD pipelines (e.g., Git, Jenkins, Azure DevOps, GitHub Actions).

• Support Salesforce release cycles, deployments, and post-release validation.

• Collaborate with development teams to enable shift-left testing and continuous quality practices.

Technical Leadership & Consulting:

• Act as a Test Automation technical advisor for Salesforce projects, recommending best practices and tools.

• Mentor junior Automation engineers and provide guidance on automation standards and frameworks.

• Participate in solution design discussions to ensure testability, scalability, and quality from early stages.

• Work closely with clients to understand business processes and translate them into robust QA strategies.

Quality Governance & Reporting:

• Define and track quality metrics, test coverage, and defect trends.

• Manage defect lifecycle using tools like Jira or Azure DevOps.

• Provide clear, concise test reports and quality assessments to stakeholders.

Required Technical Skills

Experience:

• 6 years of hands-on experience Test Automation for Salesforce applications and integrations .

Salesforce Expertise:

• Strong hands-on experience with Salesforce platform testing, including:

• Sales Cloud, Service Cloud, Experience Cloud, Industry Clouds

• Apex, Lightning Web Components (LWC), Salesforce Flows

• Solid understanding of Salesforce configuration, customization, and security model.

• Experience testing Salesforce integrations using REST/SOAP APIs and middleware.

Test Automation & Tools:

• Proven experience with test automation frameworks such as Selenium, Cypress, Playwright, or equivalent.

• Strong experience with API testing tools (Postman, REST Assured, SoapUI).

• Exposure to BDD frameworks (Cucumber, Spec Flow) is a plus.

• Experience with test data management and environment coordination.

• Experience with Provar, CRT or any equivalent commercial automation Tool

Dev

Ops & Engineering:

• Hands-on experience with CI/CD pipelines and version control systems (Git).

• Strong understanding of Agile/Scrum methodologies and SDLC.

Required Soft Skills & Consulting Competencies:

• Excellent verbal and written communication skills.

• Strong client-facing and stakeholder management experience.

• Proven ability to lead QA initiatives and influence technical decisions.

• Excellent analytical, troubleshooting, and problem-solving skills.

• Ability to mentor team members and promote a quality-first mindset.

• Strong organisational and time-management skills.

• Comfortable working in fast-paced, multi-project environments.

Preferred Qualifications:

• Salesforce certifications (Administrator, Platform Developer, or relevant Salesforce credentials).

• Experience with large-scale enterprise Salesforce programs.

• Exposure to performance, security, or accessibility testing is an advantage.

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.