Senior Software Engineer, Event Technology

Job Category

Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

The Event Technology team delivers a cutting-edge technology stack that enhances in-person, digital, and on-demand experiences across Salesforce's global brand activations, from Dreamforce to content marketing. Our industry-leading platforms and solutions help connect target audiences to the content they need, when and where they need it, so that it is as easy as possible for them to learn about how to use Salesforce products and drive business growth.

Salesforce delivers world-class events, both in-person and virtually. As a Senior Software Engineer in Event Technology, you will be building event attendee platforms aligned to our Future State Architecture. Our commitment is to provide excellence in scalability and performance while also delivering a high-end user experience. Artificial Intelligence features at the core of our roadmap underscore our commitment to remaining a leader in marketing technology innovation.

The ideal candidate for this role will possess a proven track record in software development, coupled with a strong passion for devising state-of-the-art solutions that meet the evolving needs of our users. This job requires that you be a quick learner, and self-starter with the ability to work under pressure, meet aggressive deadlines, and handle multiple projects/tasks simultaneously. You should have the ability to work in a fun, creative, and fast-paced environment. You are aware of trends and technical developments in the industry, and how those can be applied in your work, and have a point of view on the delivery approach for very complex or foundational features.

"You build it, you own it." Our engineering teams are responsible for the ongoing maintenance of our apps. Therefore this role also requires active engagement on deployments, monitoring, incident management and response, vendor oversight, and general ongoing operations activities.

Responsibilities

In this role, we require someone who can:

• Enhance the scalability of web applications through the use of component-based architecture and, ensuring outstanding performance
• Work in a Hybrid Engineering model and contribute to all phases of SDLC including design, discovery, implementation, code reviews, automation, and testing
• Utilize cutting-edge technologies such as React/Next.js for frontend development, REST and GraphQL APIs for efficient data querying, and leverage the robust infrastructure of AWS Services
• Strategically plan, design, and execute the implementation of highly scalable solutions that meet current and future business needs
• Innovate and invent the future of Agile and DevOps, drive continuous improvement with a focus on process, controls, scalability, and maturity
• Design, develop, and execute detailed, well-structured test cases and scripts based on product requirements
• Develop and maintain comprehensive high-coverage, high-quality unit tests
• Develop thorough functional, regression, and integration tests as appropriate
• Mentor and inspire team members through code reviews and dedicated sessions, fostering a culture of continuous learning and growth
• Provide guidance and support to junior engineers, sharing your knowledge and expertise to help them thrive in their roles
• Collaborate closely with cross-functional teams, including product managers, designers, and other engineering teams, to deliver exceptional user experiences

Requirements

• 7+ years of professional software development experience in designing, building, scaling, and maintaining production systems
• Strong knowledge of web technologies such as React, Next.js, Typescript
• Deep knowledge of API architecture and design patterns, with practical experience implementing RESTful / GraphQL, and service-oriented APIs for scalable systems and micro-services
• Strong understanding of API security best practices, such as OAuth, JWT, and API key management
• Responsive web development, HTML, and CSS frameworks such as Tailwind or Sass
• Knowledge of object-oriented programming (such as Java) and scripting languages (such as python or Node Js)
• AWS services (such as App Sync, Lambda, DynamoDB, SNS, SQS, etc)
• Experience with Git version control, CI/CD pipelines (such as Jenkins or GitHub Actions), and release management practices
• VS Code, Cursor, or similar IDE
• Monitoring and logging using tools such as Splunk, Catchpoint, New Relic
• Proven experience developing distributed systems at scale
• Agile methodologies: Scrum and Kanban
• A related technical degree required

Desired Qualifications

• Knowledge of Heroku platform and Add-ons (Redis, Kafka, Postgres)
• SQL skills and experience with relational and non-relational databases (Postgres, MongoDB, etc)
• AI-assisted development workflow
• Experience with Salesforce CRM development (Apex, SOQL, etc), Data Cloud, Agentforce
• Knowledge of Orchestration and Containerisation ie. Docker, Kubernetes, AWS ECS, AWS EKS
• Knowledge of large language models (LLMs) and agents
• Mobile and cross-platform/browser test automation
• Google Analytics
• Configuring Akamai or other similar CDN

Benefits

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

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Equal Opportunity Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality for all and can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Application Note

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.