To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category

User Experience:

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We are seeking an Incubation Strategist who will bridge between our customers' challenges, cutting-edge AI research topics, and product roadmap to produce future vision narratives for our customers. This role will work closely with our research managers to understand the future capabilities; our product managers, to find the right gaps in our product where innovation can push it forward; and directly with our customers to inspire and partner with them to bring the collective vision to life. This role requires a strong background in user experience design, narrative creation, and an affinity to emerging technologies.

Your Impact/Responsibilities:

Human-Centered Design: using a deep understanding of HCD methodologies and design thinking, you'll conduct discovery with our customers, as well as with our internal stakeholders to identify end-user needs and come up with innovative solutions.
Narrative & Storytelling: Create end-to-end narratives that bring to life a vision and a north-star that will be used to communicate the value and solution.
Creative Execution: Develop screens and visuals that tell the narrative using tools such as Figma, Adobe Creative Suite, and AI-powered applications.
User Experience Design: Create storyboards, screens, and other design elements to convey the user experience while tying it to the user and business needs
Vision Demos and Po Cs: Work closely with product managers, engineers, and researchers to bring demos and proof-of-concepts to life in the AI Research environment, as web, mobile, and future-ui applications/modalities
Customer-facing presentations: Meet with executive customers and internal stakeholders to deliver high-impact presentations that will convey the vision
Strategic Planning: Work across teams and disciplines to identify and align on research areas, product fit and strategic customers to best align with the incubation priorities

Minimum Requirements:

• Bachelor's Degree or equivalent experience
• 10+ years of experience in fields related to design & user experience
• Impeccable eye for design and sense for storytelling
• Excellent verbal, presentation, and written communication skills
• High proficiency in design and presentation applications (Figma, Adobe Suite, Google Slides, Keynote, etc.)
• Comfortable working in ambiguity and in a fast-paced environment

Preferred:

• Experience with Agentforce and AI technologies.
• Good understanding of Salesforce products and Enterprise use cases
• Experience creating Salesforce applications and/or demos
• Curiosity to leverage AI-powered tools (Stable Diffusion, ComfyUI, generative image/video/sound tools, etc.)
• Big plus for having front-end development and Vibe Coding (HTML, CSS, JavaScript)
• Big plus for having motion / animation skills (Aftereffects, Motion, etc.)
• Proven track record of delivering high impact visions

Unleash Your Potential:

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $114,200 - $172,800 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $137,100 - $188,600 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.