Account Specialist

• Sales

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all - well, you're in the right place.

Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and growth, charting new paths, and improving the state of the world.

About Slack Business Unit

Slack has transformed business communication. It's the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward.

Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world.

It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.

Your Mission as an Account Specialist

• Take care of a dedicated customer set (region or vertical) in the SMB space being responsible for demand generation, enablement and entire sales cycle
• Coordinate several sales projects simultaneously and are fully responsible for your customers
• Run the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts
• Use your solution selling expertise to respond effectively to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers
• Strengthen client relationships through regular engagement and face-to-face meetings
• Coordinate and lead industry events and user groups to generate market interest
• Work in partnership with our team of Core AEs, Business Developers, Pre-sales and Marketers for all sales leads and sales opportunities

What We Are Looking For

• Proven track record of success in sales, ideally with a software/IT background with emphasis on growth
• Credibility at all levels and evidence of building strong relationships internally and with the customer
• Effective communication skills with ability to build influential relationships and deliver results in a cross-functional environment
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• High motivation, resilience and ambition to build a career at Salesforce
• English and Spanish - advanced level
• Some travel required

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Equal Opportunity Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.