Account Executive SMB

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

Kami berinteraksi dengan pelanggan yang sudah ada dan prospek baru untuk menjual seluruh platform Salesforce Customer 360. Mereka membangun hubungan yang positif dan tepercaya dengan anggota tim utama dan pengambil keputusan di dalam area mereka, dan menjadi alamiah dalam membantu pelanggan mewujudkan nilai dari investasi Salesforce mereka. Anda akan menggunakan keterampilan pengembangan bisnis baru Anda untuk mengembangkan peluang, baik melalui prospek yang hangat maupun prospeksi ruang kosong. Peran ini mencakup wilayah pasar Indonesia.

Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments. You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting. This role covers the Indonesia market territory.

Tanggung Jawab / Responsibilities

• Memimpin satu set pelanggan khusus (wilayah atau vertikal) di ruang UKM yang bertanggung jawab atas siklus penjualan penuh
• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle
• Mengkoordinasikan beberapa proyek penjualan secara bersamaan dan bertanggung jawab penuh atas pelanggan Anda
• Coordinate several sales projects simultaneously and are fully responsible for your customer
• Memiliki seluruh proses penjualan untuk memastikan pengiriman terhadap metrik kinerja utama, dengan penekanan kuat pada bisnis baru, sambil mengembangkan akun yang ada
• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts
• Menggunakan keahlian penjualan solusi Anda untuk merespons kebutuhan pelanggan secara efisien dan mengidentifikasi potensi bisnis untuk menciptakan kemitraan jangka panjang yang strategis dengan pelanggan Anda
• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers
• Memperkuat hubungan dengan klien melalui keterlibatan rutin dan pertemuan tatap muka
• Strengthen client relationships through regular engagement and face-to-face meetings
• Memprioritaskan dan memimpin acara industri dan kelompok pengguna untuk membangkitkan minat pasar
• Prioritise and lead industry events and user groups to generate market interest
• Bekerja sama dengan tim Pengembang Bisnis, Pra-penjualan, dan Pemasar kami untuk semua prospek penjualan dan peluang penjualan
• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities
• Membangun strategi akun dan rencana wilayah untuk Pasar Indonesia
• Building account strategy and territory plan for the Indonesian Market

Kualifikasi yang Dibutuhkan / Required Qualifications

• Rekam jejak keberhasilan yang terbukti dalam penjualan siklus penuh
• Proven track record of success in full cycle sales
• Kredibilitas di semua tingkatan dan bukti membangun hubungan positif secara internal dan dengan pelanggan
• Credibility at all levels and evidence of building positive relationships internally and with the customer
• Keterampilan komunikasi yang efektif dengan kemampuan untuk membangun hubungan yang berpengaruh dan memberikan hasil dalam lingkungan lintas fungsi
• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment
• Riwayat sukses dalam penjualan bisnis baru secara langsung, yang membuktikan pencapaian yang konsisten terhadap target
• Successful history of net direct new business sales, proving consistent delivery against targets
• Motivasi, ketahanan, dan ambisi yang tinggi untuk membangun karier di Salesforce
• High motivation, resilience and ambition to build a career at Salesforce

Kualifikasi yang Diutamakan / Preferred Qualifications

• Diperlukan gelar atau pengalaman relevan yang setara
• Degree or equivalent relevant experience required
• Pengalaman akan dievaluasi berdasarkan kompetensi inti untuk peran tersebut (misalnya peran kepemimpinan ekstrakurikuler, pengalaman militer, peran sukarelawan, pengalaman kerja, dll.)
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Lancar berbahasa Inggris PLUS Bahasa Indonesia
• Fluent English PLUS Bahasa Indonesian

Benefits

Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

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