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Hi there!
The Slack Design team is hiring a content designer. We have opportunities for content design across several areas of the product. This role will focus on top priorities within one area of the product to get grounded in Slack's product strategy and gain expertise in that area. There's plenty of future growth through movement to other areas of the product and working on cross-product initiatives. Most of the experiences you'll work on include AI and Agent interactions.
We're looking for a writer and designer who excels at solving user experience problems through interaction design best practices, content strategy, information structure and language and has experience building content systems that help others do the same.
Our ideal teammate likes to make the complicated simple; provide clarity out of the messiness; and make any product copy sound clear and human. If this sounds like you - please get in touch.

About Content Design at Slack:

We're part of the larger design organization. We specialize in language, partnering with visual and interaction designers, product managers, and user researchers to craft the end-to-end product experience.
Our team mission is to make Slack experiences clear, intuitive and delightful for everyone. It's our job to help people do their work and feel like humans while they do it.
As a team, we give and receive feedback to help each other be the best content designers and thought partners we can be. We love mentoring and coaching other content folks and cross-functional partners who want to learn more about language and our discipline.

Role responsibilities

• Own product copy and content strategy for your teams' features.
• Demonstrate the impact of your work proactively and often. Use data to guide your work and advocate for it.
• Partner with Product Marketing, Product Management, and other cross-functional partners to develop a consistent voice, tone, and taxonomy for your product area.
• Be an active and available craft mentor to other content designers, and partner with us in building our positive, collaborative, healthy team culture.

Requirements

• A portfolio of your work.
• 3+ years experience in product writing, content strategy, and/or copywriting, with a demonstrated record of writing successful product copy with measurable impact.
• Proficiency in Figma, Photoshop, Illustrator, or equivalent design tools. Experience prototyping with AI tools is a big plus.
• Experience creating and applying style guides and related artifacts to help others write successfully.
• Ability to track the effects of your work across multiple teams, and proactively manage issues and complexity.
• Leadership skills: the ability to give strong, thoughtful feedback, and an active drive to help others improve.
• Understanding of the Slack voice, and ability to extend it and adapt it based on context.

Accommodations
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Unleash Your Potential:

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $143,300 - $216,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,000 - $236,500 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.