Jobs

Customer Success Manager, Tableau

Salesforce

Atlanta, GA; Bellevue, WA; Chicago, IL; Indianapolis, IN; Seattle, WA

On-site

Full-time

1mo ago

Compensation

$133,400 - $223,700

Benefits & Perks

•Team events and activities

•Parental leave

•Flexible work arrangements

•Professional development budget

•Parental Leave

•Flexible Hours

•Learning

Required Skills

PostgreSQL

JavaScript

TypeScript

Jobs
View All Jobs
Companies
Advice
Coaching
Newsletter
Employers
Sign In
Saved Companies
Account Settings
Sign Out

Salesforce

Customer Success Manager, Tableau

1 month ago• Atlanta, GA (+4 more)Seattle, WAIndianapolis, INChicago, ILBellevue, WA
Viewed on February 1, 2026
Apply on company site

About Us

Salesforce brings companies and customers together in the number one Customer Relationship Management platform.

Size: 10000+ employees
Industry: Technology

View Company Profile:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role:

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.

This CSM role will work with Tableau customers to understand their business objectives and provide technical guidance to deliver business value. They will partner with sales and orchestrate internal resources to drive customer health, increase user adoption, and reduce attrition.

These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.

Your Impact

Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion.
Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
Help your customers achieve their business goals and outcomes on the Salesforce platform by:
Coordinating the completion of the Signature Success catalog of services as required for your customer.
Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.
Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation.
Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer's need.

Minimum Requirements:

Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.
Experience with Tableau products, and/or a competing platform (i.e. Microsoft Power BI, Looker, Qlik, Micro Strategy, Domo)
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
Skills for both analyzing technical concepts and translating them into business Preferred Requirements
Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Tableau Desktop, Tableau Server, Tableau Data Analyst).
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
Experience working with Enterprise-level customers.

Note: This is an office-flexible role, and the expectation is to be in-office a minimum of three (3) days per week.

Unleash Your Potential:

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Want more jobs like this?

Get Account Management jobs in Atlanta, GA delivered to your inbox every week.
Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!
By signing up, you agree to our Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $133,400 - $223,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Client-provided location(s): Atlanta, GA, Seattle, WA, Indianapolis, IN, Chicago, IL, Bellevue, WAJob ID: Salesforce-JR284562Employment Type: FULL_TIMEPosted: 2025-12-15T20:22:54Apply on company site

Perks and Benefits

Health and Wellness

Health Insurance
Health Reimbursement Account
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
FSA With Employer Contribution
HSA
HSA With Employer Contribution
Fitness Subsidies
On-Site Gym
Mental Health Benefits

Parental Benefits

Adoption Leave
Return-to-Work Program
Birth Parent or Maternity Leave
Non-Birth Parent or Paternity Leave
Fertility Benefits
Adoption Assistance Program
Family Support Resources

Work Flexibility

Flexible Work Hours
Remote Work Opportunities
Hybrid Work Opportunities

Office Life and Perks

Casual Dress
Happy Hours
Snacks
Some Meals Provided
Company Outings

Vacation and Time Off

Paid Vacation
Unlimited Paid Time Off
Paid Holidays
Personal/Sick Days
Leave of Absence
Sabbatical
Volunteer Time Off

Financial and Retirement

401(K)
401(K) With Company Matching
Company Equity
Stock Purchase Program
Performance Bonus
Relocation Assistance
Financial Counseling

Professional Development

Tuition Reimbursement
Learning and Development Stipend
Promote From Within
Mentor Program
Shadowing Opportunities
Access to Online Courses
Lunch and Learns
Internship Program
Leadership Training Program
Professional Coaching
Work Visa Sponsorship

Diversity and Inclusion

Employee Resource Groups (ERG)
Unconscious Bias Training
Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Salesforce.
0 seconds of 2 minutes, 5 seconds Volume 0%
Press shift question mark to access a list of keyboard shortcuts Keyboard Shortcuts Enabled Disabled Shortcuts Open/Close/ or ?Play/PauseSPACEIncrease Volume↑Decrease Volume↓Seek Forward→Seek Backward←Captions On/Offc Fullscreen/Exit Fullscreenf Mute/Unmutem Decrease Caption Size-Increase Caption Size+ or =Seek %0-9

Next Up Hear from a Technical Account Manager at Salesforce
Eyerusaliem's Employee Testimonial01:54

Subtitle Settings Off English Font Color White:

Font Opacity100%
Font Size100%
Font Familysans-serif

Character Edge None:

Edge Color Black:

Background Color Black:

Background Opacity75%

Window Color Black:

Window Opacity0%
Reset White Black Red Green Blue Yellow Magenta Cyan100%75%50%25%200%175%150%125%100%75%50%Arial Courier Georgia Impact Lucida Console Tahoma Times New Roman Trebuchet MSVerdana None Raised Depressed Uniform Drop Shadow White Black Red Green Blue Yellow Magenta Cyan White Black Red Green Blue Yellow Magenta Cyan100%75%50%25%0%White Black Red Green Blue Yellow Magenta Cyan100%75%50%25%0%
facebook
linkedin
x
tumblr
reddit
pinterest
Email
Linkhttps://cdn.jwplayer.com/previews/IOFKyA8BCopied

Live00:0002:0502:05