Lead Solution Engineer

• Tableau

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Tableau, a Salesforce Company

Tableau helps people see and understand data. Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organization. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau's intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!

About the Role

The Lead Solution Engineer has a specialized focus on and skills with deep technical proof points, including business intelligence, complex data sources and ETL. This Lead Solution Engineer is the key technical point of contact for all enterprise deals at Tableau specializing in deals involving complex data. The Lead Solution Engineer participates in data acquisition and transformation delivery and may provide oversight and technical checkpoints to enforce standards and quality of BI solutions. Researches new technologies, tools and methodologies as they emerge that may be applicable. The solutions consultant provides sales consulting presales support contributing towards the successful conversion of prospects to customers and engages customers to nurture repeat purchases.

Responsibilities

• Work with prospect's data to deliver world-class product demonstrations
• Provide strategic presales support for sales activities including needs analysis, data review, product demonstrations, and other general sales support
• Become an expert in the features, benefits and application of Tableau's products
• Drive all aspects of successful Proof of Concepts from requirements and design to training and delivery
• Communicate via phone, email, face-to-face and web meetings with prospects assisting and guiding them through the evaluation and selection process
• Support partners by conducting joint end user meetings, technical proofs, seminars, education, presentations, and demonstrations
• Communicate daily with sales staff regarding sales activities and strategies
• Educate and train the sales force in the features and use of Tableau and ETL products
• Provide proactive support to customers and prospects
• Be the customer advocate and liaison for product management and development
• Support all strategic deals involving complex data and/or data sources
• Provide ETL support and skills on strategic proof of concepts
• Backup the technical support staff as needed
• Be on the constant lookout for the best talent to bring onboard to help build one of the best companies in the world

Qualifications

• 5 or more years' experience in a Sales Engineer/Sales Consulting role
• Technically savvy — comfortable learning technology quickly
• Strong communication and presentation skills
• Problem solver — ability to tackle difficult challenges and find the best solution
• Experience with SQL or MDX (MySQL, PostgreSQL, Oracle, SQL Server, Analysis Services, Essbase, Netezza, etc.)
• Experience with ETL tools (Informatica, Data Integrator, Data Transformation Services, etc.) — a strong plus
• Detail oriented
• Team player mentality

Benefits

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. At Salesforce, we believe in equality for all. We are committed to creating a workplace that's inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Accommodations

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Application Note

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.