Account Solution Engineer

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place!

Agentforce is the future of AI, and you are the future of Salesforce. We're Salesforce, the Customer Company, we're helping organizations reimagine their operations by combining AI + Data + CRM to drive innovation, productivity, and growth. We're looking for curious, collaborative, and customer-obsessed individuals who thrive in dynamic environments and love solving real-world problems.

About the Role

As an Account Solution Engineer, you'll serve as a trusted advisor to our most commercial customers. You'll blend deep industry insight with technical expertise to design solutions that unlock business value and transform the way our customers connect with their customers.

Responsibilities

• Drive full-cycle solution engagement by partnering closely with Account Executives and cross-functional teams to solve complex, business-critical challenges
• Lead strategic discovery sessions with key stakeholders to understand unique business needs, challenges, and priorities
• Design and deliver compelling demos and solution concepts that connect Salesforce capabilities to tangible business outcomes
• Serve as an industry expert, bringing thought leadership and a deep understanding of customer domains to shape solution narratives
• Support pipeline generation activities, including marketing events, workshops, and executive briefings tailored to specific industries
• Craft custom proposals and respond to RFPs, aligning business and technical requirements into cohesive value propositions
• Collaborate with product, engineering, and partner teams to bring innovation to every customer conversation
• Make assets with SE community outputs to maximize best practices
• Stay ahead of the curve by participating in enablement programs, certifications, and internal innovation forums

Qualifications

• 1–8 years of experience in solutions engineering, enterprise industry consulting, or digital transformation roles, ideally in SaaS or cloud platforms
• A natural storyteller and communicator, with strong presentation skills and the ability to translate complexity into clarity
• Proven ability to navigate and influence multi-stakeholder enterprise buying cycles, from C-level to IT to line of business leaders
• Passionate about problem-solving and customer success—you love puzzles, prototyping, and building solutions that stick
• Deep interest in AI, data and business and how they're reshaping industries and work
• Strong collaboration and time management skills—you lead with empathy and thrive in a fast-paced, team-first culture
• Bonus: Industry vertical experience (e.g., PE Backed, Retail, Manufacturing, Healthcare) and hands-on familiarity with Salesforce technologies

Why This Role Matters

This role is at the heart of Salesforce's mission to help commercial companies grow smarter and move faster. As an Account SE, you won't just deliver demos—you'll co-create AI transformation with customers, helping them reimagine how they work, sell, service, and innovate.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Equal Opportunity Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Application Note: To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.