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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 03/01/2026.

The Global Pipeline Programs team, a part of the Global GTM, Programs, Planning, and Ops team is looking for a Manager responsible for program design, program management and innovation in scaling best practices. The role will collaborate with OU Sales Program Manager (SPM) teams globally, and will be based in the US. This person will:

• Manage our best practice intake process and innovate using AI
• Design best practice program frameworks to help OU SPMs drive results faster
• Align with COEs and other global teams to scale best practices and impact
• Support global priority programs throughout the year
• Leverage data (dashboards, reports) to report on Program impact
• Work cross-functionally with stakeholder groups to deliver program

Sales Programs is an operational function at Salesforce that works directly with our Sales Teams to ensure they are always targeting the right areas to sell in to. We help to get our Sales Teams to sell smarter and more effectively, using data as a basis for all our decisions. We use our expertise and Business Intelligence tools to ensure our different Products and Regions are always reaching their full potential.

On our team, you will have the opportunity to see first-hand how a Sales Organization in a Fortune 500 company operates. You will be a part of a fast-moving, Global team. This role requires strong project management, business acumen, problem solving, organization & prioritization skills. You will be expected to support sales success by collaborating across stakeholder groups to innovate, design, scale & manage global repeatable processes & projects, and reporting on success metrics to demonstrate pipeline impact.

Responsibilities:

• Prioritize & project manage Sales Program best practices
• Plan, execute, & inspect ad hoc Global Programs
• Align with stakeholder groups to represent the global sales programs team and activate key priorities

Required Skills/Experience

• 5 years of work experience, ideally in Sales Programs, Program or Project Management, Enablement or Sales/Product Strategy
• Experience launching & designing repeatable business processes and/or sales programs, aligned to business priorities. Being responsible for new tools, materials or processes
• Experience conducting data analyses to identify factors that had a positive/negative business impact
• Strong written and verbal communication skills

Desired Skills/Experience:

• Experience working in a sales organization, and collaborating with multiple stakeholder groups
• Bestructuredand organized, passionate about quality (attention to detail) and have a strong sense of ownership on the work accomplished
• Comfort to thrive in an environment where priorities change rapidly and require seamless pivoting to new projects. Get it done mindset to drive results under tough circumstances
• Strong problem solving skills to find creative solutions to roadblocks
• Comfortable with creating processes out of ambiguity
• Takes accountability for a project/program despite the project result
• Able to gain alignment from senior stakeholders
• Proficiency in Google Sheets, Google Slides & Salesforce tools required

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $123,100 - $186,300 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.