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Salesforce

Applied AI in Database Systems

• PMTS/Architect

3+ months ago• Hyderabad, India
Viewed on February 1, 2026
Apply on company site

About Us

Salesforce brings companies and customers together in the number one Customer Relationship Management platform.

• Size: 10000+ employees
• Industry: Technology

View Company Profile:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Position:

The Database engineering team is based in the Bay Area, Toronto and India. The team has the DNA of building highly scalable, mission critical enterprise products. As part of building our team in India, we are looking for an AI Research Engineer with a passion for advancing the intersection of machine learning and database systems and improving operational efficiency of the Salesforce database.

Salesforce is expanding its India operations and seeking to recruit an AI Research Engineer. The responsibilities of this position encompass the application of machine learning techniques to optimize the efficiency of the Salesforce database and to enhance the database system infrastructure and operational efficiency. It is desired that the selected candidate possesses a strong interest in the integration of artificial intelligence with database technology. This role focuses on developing innovative AI-based solutions across multiple database areas, including but not limited to:

• Root Cause Analysis (RCA) from logs and telemetry
• Log summarization and anomaly detection
• Query optimization and cost modeling
• Execution plan prediction and tuning
• Semantic understanding of user queries and workload forecasting

Salesforce has a large fleet of database instances running in the cloud and generates a huge amount of telemetry and logs which can be leveraged to solve these problem statements. You'll work on integrating LLMs and ML models with the Salesforce database engine to improve operational efficiency as well as help improve the database engineer itself to make it more adaptive, self-healing, and intelligent.

As a PMTS/Architect you will be responsible for:

• Drive the roadmap, design and delivery of medium complex features independently
• Be an SME in your area of work,work with other database architects to arrive at solutions that can be productized
• Own the design decisions and ensure Quality and Security standards are met.
• Contribute to analysis, design, test and code reviews of own and related areas across different scrum teams
• Setting and improving engineering best practices/processes on relevant tooling, instrumentation, telemetry and playbook.
• Designing and coding the features for high quality.
• Timely resolution of Customer issues with utmost urgency and adhering to customer trust

Requirements:

• Experience with open-source DBMS (PostgreSQL, MySQL) or commercial engines.
• Experience in reinforcement learning, LLMs, building knowledge graphs, autoML
• Exposure to observability platforms (Splunk).
• Background in systems research with published work in SIGMOD, VLDB, NeurIPS, ICDE, OSDI, or similar venues.
• Track record of delivering innovative and complex features for a major software system
• Excellent communication skills and problem-solving skills
• Experience working with a group of developers in a high-pace high-demand environment
• Experience in Agile development

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Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Client-provided location(s): Hyderabad, India Job ID: Salesforce-JR270996Employment Type: FULL_TIMEPosted: 2025-06-05T12:51:54Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

• Adoption Leave
• Return-to-Work Program
• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Happy Hours
• Snacks
• Some Meals Provided
• Company Outings

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• 401(K) With Company Matching
• Company Equity
• Stock Purchase Program
• Performance Bonus
• Relocation Assistance
• Financial Counseling

Professional Development

• Tuition Reimbursement
• Learning and Development Stipend
• Promote From Within
• Mentor Program
• Shadowing Opportunities
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Leadership Training Program
• Professional Coaching
• Work Visa Sponsorship

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Unconscious Bias Training
• Diversity, Equity, and Inclusion Program

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