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Software Engineering Architect - Commerce

Salesforce

Software Engineering Architect - Commerce

Salesforce

Bellevue, WA; Burlington, MA; Palo Alto, CA; San Francisco, CA; Seattle, WA

·

On-site

·

Full-time

·

1mo ago

Compensation

$230,700 - $384,100

Benefits & Perks

401(k) matching

Team events and activities

Comprehensive health, dental, and vision insurance

Parental leave

Generous paid time off and holidays

Professional development budget

Healthcare

Parental Leave

Learning

Required Skills

React

JavaScript

Python

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Salesforce

Software Engineering Architect

  • Commerce

1 month ago• Seattle, WA (+4 more)Burlington, MASan Francisco, CAPalo Alto, CABellevue, WA
Viewed on February 1, 2026
Apply on company site

About Us

Salesforce brings companies and customers together in the number one Customer Relationship Management platform.

  • Size: 10000+ employees
  • Industry: Technology

View Company Profile:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

At Salesforce Commerce Cloud, we are transforming the way the world's leading brands engage with their shoppers - unifying data, intelligence, and experiences across every channel. As part of this evolution, we're re-architecting our platform around Composable APIs and AI-native extensibility to power the next decade of enterprise commerce.

We are seeking a Backend Commerce Architect with deep expertise in Identity, APIs, and Developer Experience (DX) to lead the architectural evolution of Commerce Cloud's backend platform. This role will define the patterns, frameworks, and reference implementations that make our APIs secure, consistent, and delightful to build. Powering headless storefronts, agentic shopping experiences, and cross-cloud integrations at global scale.
As a senior technical leader, you'll collaborate across Core, Data Cloud, Service, and Platform Engineering to deliver a unified developer platform for commerce - one that's composable, scalable, and seamlessly integrated into the Salesforce Customer 360.

Our Vision
We are building the most trusted and intelligent commerce platform in the world - one that empowers developers to extend and innovate using composable APIs, unified identity, and first-class developer tools. Commerce Cloud will be AI-native by design, enabling developers to securely orchestrate shopper experiences across web, mobile, POS, and agentic interfaces - all backed by a consistent data and identity layer across Salesforce clouds.

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By signing up, you agree to our In this role, you will...

  • Shape the next generation of Commerce Cloud APIs and Identity systems that power Salesforce's unified commerce vision.
  • Drive the convergence of B2C, B2B, OMS, and POS through consistent data and identity architecture.
  • Define the API and developer experience foundation that accelerates adoption of headless and agentic commerce.
  • Play a key role in modernizing Commerce Cloud into an AI-native, composable, developer-first platform that sets the industry standard for trust, extensibility, and performance.

Responsibilities:

  • Lead the backend architecture for Identity, API, and Developer Experience domains within Commerce Cloud. Define the frameworks and principles that guide how our services are built, secured, and extended.
  • Define the next-generation SCAPI and MCP architecture, including schema governance, versioning strategy, performance SLAs, and extensibility patterns across shopper, merchant, and platform APIs.
  • Drive Identity unification across Commerce Cloud and Salesforce Core - including authentication (OAuth2, OpenID Connect, JWT), authorization, token lifecycle, tenant isolation, and hybrid identity use cases.
  • Partner with the Core Identity and Data Cloud teams to ensure a consistent shopper identity model across clouds, enabling a single source of truth (Unified Shopper Profile) for personalization, marketing, and service.
  • Architect the API lifecycle and DX tooling, including OpenAPI 3.0 specs, typed clients, SDK generation, API catalogs, and CI/CD-based API deployment pipelines to improve developer productivity and consistency.
  • Partner with Developer Experience, CLI, and SDK teams to evolve the end-to-end developer workflow: discovery → build → test → deploy → monitor.
  • Ensure API and service reliability at global scale through modern caching, rate limiting, circuit breaking, and edge-based delivery patterns.
  • Collaborate with cross-cloud architects to align data contracts, eventing, and platform services (e.g., Event Bus, Data Graph, API Gateway).
  • Provide architectural leadership and mentorship to backend teams, ensuring strong design patterns, testability, and maintainability.
  • Drive a culture of simplicity, security, and operational excellence - helping Commerce Cloud deliver trusted, composable, and high-performance services.

Qualifications:

  • 15+ years of backend software development and architecture experience, including 5+ years designing distributed, multi-tenant SaaS systems.
  • Deep technical expertise in Identity and Access Management (IAM) - OAuth2, OpenID Connect, JWT, SAML, and service-to-service authentication.
  • Proven experience architecting and scaling API-first platforms
  • REST, GraphQL, or gRPC - including schema governance and API lifecycle management.
  • Experience with SCAPI-style frameworks (e.g., Commerce Tools, Shopify Hydrogen APIs, or Salesforce MCP) and API gateway patterns (Apigee, Kong, etc.).
  • Hands-on experience with developer productivity and SDK frameworks - code generation, client libraries, and API documentation automation.
  • Strong background in data modeling, caching, and service performance optimization using technologies such as Redis, Kafka, Postgres, or equivalent.
  • Deep understanding of Salesforce architecture or comparable large-scale enterprise systems - particularly around Core Identity, Data Cloud, and Customer 360.
  • Exceptional communication and cross-functional collaboration skills - able to influence product and engineering strategy across multiple orgs.
  • Passion for mentoring, architectural rigor, and improving the developer experience for thousands of internal and external developers.

Unleash Your Potential:

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $230,700 - $351,800 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $251,900 - $384,100 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Client-provided location(s): Seattle, WA, Burlington, MA, San Francisco, CA, Palo Alto, CA, Bellevue, WAJob ID: Salesforce-JR315759Employment Type: FULL_TIMEPosted: 2025-12-14T20:10:55Apply on company site

Perks and Benefits

Health and Wellness

  • Health Insurance
  • Health Reimbursement Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • FSA With Employer Contribution
  • HSA
  • HSA With Employer Contribution
  • Fitness Subsidies
  • On-Site Gym
  • Mental Health Benefits

Parental Benefits

  • Adoption Leave
  • Return-to-Work Program
  • Birth Parent or Maternity Leave
  • Non-Birth Parent or Paternity Leave
  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources

Work Flexibility

  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Happy Hours
  • Snacks
  • Some Meals Provided
  • Company Outings

Vacation and Time Off

  • Paid Vacation
  • Unlimited Paid Time Off
  • Paid Holidays
  • Personal/Sick Days
  • Leave of Absence
  • Sabbatical
  • Volunteer Time Off

Financial and Retirement

  • 401(K)
  • 401(K) With Company Matching
  • Company Equity
  • Stock Purchase Program
  • Performance Bonus
  • Relocation Assistance
  • Financial Counseling

Professional Development

  • Tuition Reimbursement
  • Learning and Development Stipend
  • Promote From Within
  • Mentor Program
  • Shadowing Opportunities
  • Access to Online Courses
  • Lunch and Learns
  • Internship Program
  • Leadership Training Program
  • Professional Coaching
  • Work Visa Sponsorship

Diversity and Inclusion

  • Employee Resource Groups (ERG)
  • Unconscious Bias Training
  • Diversity, Equity, and Inclusion Program

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About Salesforce

Salesforce

A cloud-based software company that provides customer relationship management software and applications.

10,001+

Employees

San Francisco

Headquarters

$243B

Valuation

Reviews

4.0

16 reviews

Work Life Balance

3.0

Compensation

3.5

Culture

2.5

Career

3.0

Management

2.0

35%

Recommend to a Friend

Pros

Competitive compensation packages

Remote work flexibility

Good benefits (headphone/internet reimbursement)

Cons

Ongoing layoffs and job insecurity

Poor refresher/yearly stock grants

Condescending interview processes

Salary Ranges

45 data points

Junior/L3

Junior/L3 · Associate UX Researcher

1 reports

$175,552

total / year

Base

$135,040

Stock

-

Bonus

-

$175,552

$175,552

Interview Experience

5 interviews

Difficulty

3.4

/ 5

Offer Rate

20%

Experience

Positive 20%

Neutral 20%

Negative 60%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Final Interview Panel

6

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Past Experience