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Job Description:

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About the Job:

Type: Part time, Permanent

Wage: $23

Shifts: 20 Hours/Week, Monday & Wednesday: 8:00 am - 3:30 pm, Friday 8:00 am - 2:30 pm

Location: Concord, ON

Why Ryder?

• Excellent benefits package after 30 days (Medical, Dental & Vision)

• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)

• Employee discount of 15% on Ryder stock

• A safe, friendly and respectful work environment

• Recognized by Forbes as one of Canada's Best Employers in 2025

About the Position:This position is responsible for processing new unit/transfer in title and registration paperwork and processing annual renewals on existing fleet across multi locations.

Responsibilities:

• Create provincial paperwork needing to procure title and registration on new or existing units.

• Coordinate any other needed documents with domicile shop such as weight slips, Vehicle Identification Number (VIN) verifications etc.

• Accuracy of paperwork submitted for registrations to a licensing office. Information must be accurate when submitting as VIN#s, make, model and year are essential to ensure legalization of the vehicle.

• Upon receipt of renewal notices from province: open, sort, prepping renewal docs, submit for review. Subsequently processing annual renewals for existing equipment.

• 100% compliance of timely renewals, incurring zero penalties and only renewing active vehicles.

• Receipt of renewal documents delivered to shops allowing two full weekends to install prior to expiration.

• Provide support to internal and external customers to answer questions regarding the status of license and permits for their respective state(s).

• Input payment information into system complete with receipts and unit breakdown for fees remitted.

• Performs other duties as assigned

Skills and Abilities

• Ability to quickly respond to changing assignments, work settings and priorities

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Detailed oriented with excellent follow-up practices

• Possess strong technical commercial vehicle licensing aptitude

• Strong knowledge of commercial vehicle licensing & permitting process including obtaining credentials & billing processes

• Capable of multi-tasking, highly organized, with excellent time management skills

• Demonstrates problem solving skills

• Ability to work independently and as a member of a team

• Strong verbal and written communication skills

• Inform, explain, and give instructions

• Process improvement experience of streamlining process flows, implementing change management and always striving for continuous improvement in daily processes

Qualifications

• H.S. diploma/GED required

• Three (3) years or more customer service experience preferred

• MS Office Suite

• Excel, Word, PowerPoint, Outlook and Teams. (Excel knowledge to include vlookups, pivot tables, working with large amounts of data) intermediate required

• Workday intermediate preferred

Job Category

Accounting

This posting is for an existing vacancy.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$23

Maximum Pay Range:

$23

Ryder is an Equal Opportunity Employer:

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization to Work in Canada:

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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