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AI Engagement Manager

Runway

AI Engagement Manager

Runway

New York; Remote; San Francisco

·

Remote

·

Full-time

·

1w ago

Compensation

$145,000 - $270,000

Required Skills

Customer relationship management

Technical understanding

AI/ML knowledge

Executive communication

Project management

Data analysis

We are building AI to simulate the world through merging art and science.

We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.

World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.

Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.

About the role

**Open to hiring remote across the US and London— we also have offices in NYC, San Francisco, Seattle, and London

We are looking for a highly-motivated senior IC who will work with some of Runway’s biggest and most strategic partners. You will be central to our partners’ success in adopting Runway to transform the ways they create content. Success in this role will require a mix of technical fluency, strategic thinking, and hands-on execution.

What you’ll do

  • Own and maintain strong relationships with our top partners ensuring long-term alignment and collaboration; Runway’s partners include Fortune 100 companies, some of the largest Hollywood studios, award-winning advertising and marketing agencies, leading technology companies, e-commerce platforms, and more

  • Get embedded within accounts to learn and understand their (content) pain points and challenges today, then propose discrete ways in which Runway can solve those challenges

  • Identify and prototype specific and highly targeted new markets and new opportunities for our products

  • Develop a deep, functional and technical understanding of our products and future roadmap

  • Be hands-on in quickly onboarding new partners to our platform and/or API while also supporting their long-term expansion and technical understanding of how to leverage Runway

  • Provide high-impact feedback to Product, Engineering, and Creative which can in turn improve the product experience for our partners

  • Analyze, track, and report on the performance of existing partnerships leveraging BI tools and data

What you’ll need

  • 5+ years of overall experience in customer-facing roles, engaging C-level technical audiences with complex global organizations ideally within tech, finance, or consulting

  • Have led complex implementations of Generative AI/traditional ML solutions and can drive measurable business outcomes

  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities with expansive ownership and ruthlessly prioritize

  • A strong bias towards action and belief that no task is too small for you

  • Have a track record of rapidly prototyping ideas and a willingness to work iteratively with your customers to deliver the right solution that solves their problem

  • Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders

  • High technical aptitude for understanding complex technologies, tools, systems, and issues

  • Mindset to think creatively and think beyond past checklists and playbooks

  • Highly resourceful with the ability to create structure and work autonomously amidst ambiguity

  • Nice to have but not required: experience with data tooling and BI systems (SQL, Big Query, Retool, etc)

  • New York, SF, or London-based preferred

Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.

There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.

Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.

OTE: $145,000-$270,000

Working at Runway

Great things come from great teams. We’d love to hear from you.

We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.

More about Runway:

  • Universal World Simulator

GWM-1

Gen-4.5

General World Models:

Robotics SDK

Conversational Real-time Agents:

Runway Studios

We're excited to be recognized as a best place to work Crain's | In Her Sight | Built In NYC | INC

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About Runway

Runway

Runway

Series C

A site for computer programmers, offering services, advice, tips and tools.

1-50

Employees

Chennai

Headquarters

$1.5B

Valuation

Reviews

3.3

10 reviews

Work Life Balance

3.2

Compensation

2.5

Culture

3.1

Career

4.0

Management

3.0

55%

Recommend to a Friend

Pros

Supportive and caring management

Creative and artistic work environment

Career development opportunities

Cons

Poor management and micromanaging

Unprofessional and unsafe workplace

Low pay and compensation issues

Salary Ranges

38 data points

Mid/L4

Mid/L4 · Associate

1 reports

$172,500

total / year

Base

$150,000

Stock

-

Bonus

-

$172,500

$172,500

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

21-35 weeks

Offer Rate

80%

Experience

Positive 20%

Neutral 40%

Negative 40%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Interview

4

System Design Interview

5

Behavioral Interview

6

Hiring Manager Interview

7

Offer

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Coding/Algorithm

Past Experience