Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description:

Business Process Lead:

Noida-India

The Business Process Lead serves as the critical link between business stakeholders and the RPA/Automation development team. You will ensure that automation programmes align with business objectives by translating process requirements into technical specifications. You will collaborate closely with business units to identify automation opportunities, document workflows, and communicate with developers to deliver scalable, efficient solutions. This job role is Hybrid.

You will report to the Manager.

Your Responsibilities:

• Act as the liaison between business teams and RPA/Automation developers.
• Analyse and document business processes to identify automation opportunities.
• Gather and validate requirements, ensuring clarity for technical implementation.
• Facilitate workshops and discussions to align stakeholders on process improvements.
• Oversee end-to-end automation lifecycle, from design to deployment.
• Ensure compliance with governance and quality standards for automated solutions.
• Provide feedback and continuous improvement recommendations post-implementation.
• You will be working as an Individual contributor.
• Drive faster issue resolution and deliver an effortless user experience.
• Strengthening customer engagement through proactive communication and support.
• Analyze data to identify trends and improvement opportunities.

ESSENTIAL LEADERSHIP

• Inspire and align cross-functional teams toward achieving customer satisfaction, regulatory/IT compliance, and continuous improvement goals.
• Provide expert guidance to delivery teams on automation framework/model and risk mitigation.
• Recognize and celebrate projects' achievements, reinforcing a culture of excellence and continuous learning.

INTERPERSONAL

• Persuade sometimes experienced and reluctant staff to change their way of working to incorporate automation methods.
• Communicate priorities with clarity and influence, adapting messaging for executive, operational, and technical audiences.
• Navigate stakeholder dynamics with empathy and professionalism, resolving conflicts and aligning diverse perspectives toward shared goals.
• Build strong cross-functional relationships to lead projects collaboratively across business and delivery teams.

Business

• Excellent quality mindset, and accuracy in operation, attention to detail, and cost-oriented thinking.
• Support management teams with the planning and delivery of automation programmes.

The Essentials

You Will Have:

• Bachelor of Science, Business, Engineering, or similar fields.
• Experience with business process management and optimization.
• Familiarity with RPA tools (e.g., Blue Prism, Ui Path, Automation Anywhere) and automation concepts.
• Excellent communication and stakeholder management skills.
• Ability to translate business needs into technical requirements.
• Analytical mindset with problem-solving capabilities.
• Prior experience in quality process automation.
• Overall, 6 to 10 years of experience operations or managing projects.

The Preferred

You Might Also Have:

• Prior experience in industrial automation.
• PMP or any equivalent project management certification.
• Prior experience leading RPA projects.
• Knowledge of API integration and basic scripting (Python preferred).

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programmes with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalised wellbeing programmes through our On Track programme
• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.