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Enterprise Account Executive- Contact Center

RingCentral

Enterprise Account Executive- Contact Center

RingCentral

Remote Canada

·

Remote

·

Full-time

·

1w ago

Benefits & Perks

Healthcare

401(k)

Equity

Paid PTO

Parental Leave

Commuter Benefits

Mental Health

Learning Budget

Healthcare

401k

Equity

Parental Leave

Commuter

Mental Health

Learning

Required Skills

Sales

Account management

Prospecting

Negotiation

Presentation skills

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re Ring Central, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

Ring Sense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: A proven Enterprise Account Executive contributor to join our dynamic

  • Contact Center Practice to address the strong demand we're seeing in the market.

To succeed in this role you must have experience in:

  • Prospecting for NET new logo accounts and growing existing Ring Central account base within assigned territory.

  • Meeting with existing customers to up-sell existing engagements in addition to following up on past engagements.

  • Evangelize and educate with the Ring Central sales team.

  • Communication of Ring Central value proposition to senior-level customer contacts.

  • Ability to proactively position the value of cloud solutions.

  • Coordination with Ring Central sales teams to develop Territory Strategy Plans, Account Strategy Plans and Opportunity Strategy Plans.

  • Work with Ring Central resources to develop & position the appropriate solution to fit the customer needs to include Ring Central Office / Call Center with Live Reports, RingCX with Ring Sense, Ring Central Contact Center, Ring Central Workforce Optimization.

  • Ability to act as a customer advocate within the Ring Central organization and advocate for Ring Central to customers.

  • Utilization of Ring Central sales process for identification, positioning and lifecycle management of opportunities.

  • Driving new revenue through customer acquisition in designated territory and named accounts.

  • Consistently strike / exceed quarterly & annual sales targets.

  • Partnering with the regional VAR's to effectively identify, engage and deliver new customers.

  • Owning strategy around funnel, pipeline, forecasting - owning GTM for respective patches.

  • Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling.

Desired Qualifications:

  • Preferably 5-7 years of solid b2b sales experience.

  • Proven record of success for sales to large corporate accounts with longer sales cycles

  • Experience in value based selling and ROI creation

  • History of success in creating compelling events by building that vision for prospects

  • 5 years of technology solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP, telephony)

  • Extensive Call Center/Contact Center Experience

  • Demonstrated sales record of obtaining / exceeding quota.

  • Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process

  • Success prospecting, engaging, acquiring net new logos

  • Strong interpersonal skills, ability to convey and relate ideas to others

  • Strong organizational skills

  • Entrepreneurial flare - ability to learn and adapt quickly

  • Vibrant and energetic attitude, willingness to perform and get things done

  • Bachelor’s Degree or equivalent military and/or work experience

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Paid parental and pregnancy leave and new parent gift boxes

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

Ring Central’s SMB Sales team gives small-to-medium-size businesses the game-changing mobility, connectivity, and collaboration solutions they need to compete and grow. Ring Central is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space.

Ring Central’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About Ring Central:

Ring Central, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, Ring Central® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. Ring Central is headquartered in Belmont, California, and has offices around the world.

Ring Central is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

This role has an application deadline of November, 23rd, 2025. Please apply prior to the deadline to be considered for the role.

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About RingCentral

RingCentral

RingCentral provides cloud-based business communications and collaboration solutions, including voice, video, messaging, and contact center services. The company serves businesses of all sizes with unified communications as a service (UCaaS) platform.

1,001-5,000

Employees

Belmont

Headquarters

Reviews

3.2

19 reviews

Work Life Balance

2.5

Compensation

3.0

Culture

2.0

Career

2.5

Management

2.0

25%

Recommend to a Friend

Pros

Competitive compensation packages

Stock options and refreshers available

Multiple office locations

Cons

Recent layoffs affecting multiple departments

Poor innovation org functionality

Rude recruiter behavior

Salary Ranges

348 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · SENIOR PRODUCT ANALYST

1 reports

$166,950

total / year

Base

$145,000

Stock

-

Bonus

-

$166,950

$166,950

Interview Experience

6 interviews

Difficulty

1.4

/ 5

Duration

14-28 weeks

Offer Rate

17%

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Application Review

2

Recruiter Screen

3

Assessment/Forms

4

Video/Chat Interview

5

Final Interview Round

Common Questions

Behavioral/STAR

Past Experience

Technical Knowledge

Culture Fit