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Majors Expansion Account Manager, Public Sector

RingCentral

Majors Expansion Account Manager, Public Sector

RingCentral

Remote North Carolina

·

Remote

·

Full-time

·

1w ago

Compensation

$120,000 - $170,000

Benefits & Perks

Healthcare

Dental

Vision

Disability Insurance

Life Insurance

401(k)

Equity

Paid Time Off

Parental Leave

Commuter Benefits

Mental Health

Healthcare

401k

Equity

Parental Leave

Commuter

Mental Health

Required Skills

B2B Sales

Account Management

Government Sales

Procurement Knowledge

Upselling

Customer Service

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re Ring Central, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

Ring Sense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

We’re currently looking for: an experienced Account Manager that thrives in a fast-paced, cutting-edge, technology-driven environment. You will proactively manage a list of Ring Central’s premier installed public sector customers; tasked with cultivating and saturating business within these accounts. With ownership of 200+ current accounts your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service. You will leverage your B2B solution selling skills to grow your book of business and expand the Ring Central footprint within these accounts.
To succeed in this role you must have experience in:

  • Selling to state and local government, k-12, and higher ed. Able to navigate complex procurement rules and long sales cycles.

  • Become the resident expert on the Ring Central Unified Communications as a Service (UCaaS) Platform including our hosted VoIP solution, Contact Center, Mobile Applications, and IP hardware.

  • Develop a strong understanding of our customers’ business priorities, systems and public sector specific use cases.Utilize our sales methodologies and processes to clearly exhibit the advantages of partnering with Ring Central

  • Be an innovator to help drive the communication message within multiple sub verticals

    Desired Qualifications:

  • 2-3 years B2B upmarket sales experience, preferably in technology sector.

  • Demonstrated sales record of meeting and exceeding sales quotas.

  • Proven track record of success targeting state and local government, k-12, and higher ed.

  • Success in maintaining existing customer base, cultivating new business, upselling services/products.

  • Ability to explore and make recommendations to customers based on their priorities.

  • Excellent customer service orientation, face-to-face and virtual (phone/video conferencing) to support remote users.

  • Strong initiative and creativity applied through technology.

  • Vibrant and energetic attitude, willingness to perform and get things done

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Paid parental and pregnancy leave

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

Ring Central’s Majors Sales team delivers mobility, connectivity, and collaboration solutions for large accounts worldwide. Ring Central is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space.

Ring Central’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. Ring Central offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About Ring Central

Ring Central, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, Ring Central® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. Ring Central is headquartered in Belmont, California, and has offices around the world.

Ring Central is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $120,000 and $170,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

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About RingCentral

RingCentral

RingCentral provides cloud-based business communications and collaboration solutions, including voice, video, messaging, and contact center services. The company serves businesses of all sizes with unified communications as a service (UCaaS) platform.

1,001-5,000

Employees

Belmont

Headquarters

Reviews

3.2

19 reviews

Work Life Balance

2.5

Compensation

3.0

Culture

2.0

Career

2.5

Management

2.0

25%

Recommend to a Friend

Pros

Competitive compensation packages

Stock options and refreshers available

Multiple office locations

Cons

Recent layoffs affecting multiple departments

Poor innovation org functionality

Rude recruiter behavior

Salary Ranges

348 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · SENIOR PRODUCT ANALYST

1 reports

$166,950

total / year

Base

$145,000

Stock

-

Bonus

-

$166,950

$166,950

Interview Experience

6 interviews

Difficulty

1.4

/ 5

Duration

14-28 weeks

Offer Rate

17%

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Application Review

2

Recruiter Screen

3

Assessment/Forms

4

Video/Chat Interview

5

Final Interview Round

Common Questions

Behavioral/STAR

Past Experience

Technical Knowledge

Culture Fit