Regeneron's GEO IT is seeking a Senior Manager Service Now Development with advanced expertise in the Service Now Security domain, particularly in Vulnerability Response, Integrated Risk Management (IRM), and Security Operations (Sec Ops). You will be an integral part of the Regeneron GEO IT (Global Enterprise Operations). You will help provide leadership for the entire platform and collaborate closely with IT colleagues with a focus on the Information Security Office This will include, defining business requirements and leveraging the Service Now platform to configure solutions that align with the platform’s strategic direction. You will provide expert consultation to all partners with a focus on the Information Security team, provide roadmap consultation and ensure the Service Now platform aligns with business strategies and governance decisions.

In this position a typical day may include the following:

• Design and develop new Service Now applications and services with a focus on Vulnerability Response, IRM, and Sec Ops.
• Make strategic recommendations and actively participate in implementing new Service Now requirements related to the platform with a focus on security and compliance.
• Take ownership of complex platform and security-related business requirements and work towards their successful implementation.
• Provide architectural controls and conduct impact analysis for new platform related requirements.
• Continuously identify opportunities for improving processes and solutions, including the consolidation of similar security needs.
• Contribute to Service Now software releases by configuring features and functionality.
• Provide strategic leadership for the entire platform to ensure Regeneron is fully using the platform’s potential with a solid focus on Security modules for road map planning.
• Create and maintain a detailed view of the Service Now architecture.
• Align the Service Now platform’s capabilities with established business strategies.
• Assist with estimating release-level effort, ensuring all platform aspects are considered.
• Optimize the stability and usability of Service Now through regular application maintenance.

This May Be the Right Role for You If you:

• Continuously identify opportunities for improving processes and solutions, including the consolidation of similar security needs.
• Have extensive experience in enterprise security and architecture, including knowledge of various authentication systems.  Strong background in IT service management with an emphasis on security.
• Advanced knowledge of Service Now administration and demonstrated experience in developing Service Now applications.
• Collaborate with the team to implement technical best practices, policies, and procedures.
• Collaborate effectively with team members to design and implement optimal solutions for technical challenges.
• Have ability to lead training initiatives, demonstrating a capacity to educate teams.
• Have excellent problem-solving skills and attention to detail
• Have good communication and interpersonal skills.

To be considered for this role, you must have a Bachelor’s degree as well as a minimum of 5 years of experience developing technology solutions (Utah or later versions). A minimum of 3 years working as a Service Now application developer/system administrator with a focus on security.

Experience with database design schemas and data modeling.  Experience with middleware and discovery technologies for enhancement.  Demonstrated expertise with Service Now's incident, change, problem, request, CMDB, and knowledge management applications.  Expertise in JavaScript and Web Services development languages, particularly in the context of security. Proficiency in Windows and Linux system administration, including shell scripting. Service Now Certified Developer with experience in writing scoped applications for enhanced security, preferred. Expert knowledge of AngularJS, Bootstrap, HTML, and CSS development languages for designing secure user interfaces, preferred. Demonstrated experience in developing and implementing ITSM/ITIL software solutions with a strong focus on security, preferred. Knowledge of security tools and technologies (e.g., SIEM, IDS/IPS, firewalls), preferred. Familiarity with regulatory requirements and standards (e.g., GDPR, ISO 27001, NIST), preferred.

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other countries’ specific benefits, please speak to your recruiter.Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.

Salary Range (annually)

$148,300.00 - $241,900.00