About the Job

The Data And AI team is a highly focused effort to lead digital-first execution and transformation at Red Hat leveraging data & AI strategically for our customers, partners, and associates. The engineering team is focused on building and delivering strategic AI agents & MCP Servers built on our Data & AI platform, designed to augment human capabilities, accelerate business workflows, and scale operations across the enterprise.

In this role, you'll take ownership of end-to-end ML systems, champion best practices, and deliver impactful, production-grade models. You’ll work autonomously, mentor others, and collaborate with data, engineering, and product teams to bring AI & agentic capabilities into production.

What You Will Do

• GenAI Development: Lead the research and implementation of advanced algorithms and tools for NLP/GenAI tasks. Drive the development of next-generation AI/ML applications in a highly collaborative environment.

• Solution Delivery: Contribute to the design, implementation, and delivery of AI platform capabilities & agentic solutions from concept to production.

• Build ML/NLP Pipelines: Design, build, and evolve ML pipelines that cover data ingestion, preprocessing, feature engineering, training, validation, deployment, and monitoring. Ensure the successful training and evaluation of NLP models, refining them based on statistical analysis.

• Productionize Models: Translate research prototypes and models into production-quality code, ensuring robustness, scalability, and maintainability.

• Model Evaluation & Tuning: Select appropriate algorithms and modeling techniques, perform hyperparameter tuning, and conduct comparative experimentation. Evaluate and validate model performance using advanced metrics (e.g., ROC-AUC, precision/recall curves, calibration, fairness, drift) and set up continuous validation/regression checks.

• Build & Operate Systems: Design, build, and evolve MCP servers and Agents that enable and empower Red Hatters to do business efficiently. Instrument models and systems with monitoring, logging, alerting, and automated healing or scaling mechanisms.

• Troubleshoot & Support: Troubleshoot and resolve production incidents, root-cause errors, data drifts, performance regressions, or infrastructure issues.

• Collaborate & Mentor: Collaborate with cross-functional teams, including finance, operations, sales, and marketing, to understand and meet business needs. You will also collaborate closely with software engineers, data engineers, and SRE/DevOps to integrate ML services into broader systems.

• Set Standards: Mentor more junior engineers, lead code reviews, and help establish ML lifecycle and quality standards. Stay current with emerging ML research, frameworks, and tooling, and proactively propose improvements or experiments.

What You Will Bring

• Education & Experience: Bachelor’s degree or above in Computer Science, Math, Computational Linguistics, Computer Engineering, or other related fields.

• NLP Expertise: 5+ years of professional experience in NLP, with a strong command of Python and frameworks such as Spacy and Hugging Face.

• ML Lifecycle Mastery: Proven expertise in designing and delivering NLP applications across all stages of the data science lifecycle.

• GenAI & Frameworks: Deep understanding of machine learning frameworks and experience in Generative AI application development. This includes working knowledge of Tensor Flow, Tensor Flow Serving, Keras, and Py Torch, as well as experience with LLMs, Embedding models, and Vector Databases.

• Software Engineering Excellence: Exceptional software engineering skills that lead to an elegant and maintainable data platform. Proficiency in at least one general-purpose programming language (e.g., Python, Go, Java, Rust, etc.).

• Experience with Lang Graph, Lang Chain, Autogen and/or Python/Java-based AI libraries for GenAI applications

• Scalable Systems: Experience developing highly scalable backend microservices in AWS.

• Enterprise Focus: Past experience in building enterprise data platforms that have a high level of governance and compliance requirements.

• Collaborative Mindset: Comfortable working with a small team in a fast-paced, highly collaborative environment. You have loosely held strong opinions and perspectives that you kindly debate, defend, or change to ensure the entire team moves as one.

• Communication & Business Acumen: Excellent communication, presentation, and writing skills. Experience in interacting with cross-functional business and engineering teams and capability in undertaking business needs analysis in direct consultation.

• Personal Drive: Motivated with a passion for quality, learning, and contributing to collective goals. You set and reset the bar on all things quality, from code through to data , have a bias for action, and lead by example.

• User Empathy: Deep empathy for your platform's users, leading to a constant focus on removing friction, increasing adoption, and delivering business results.

Optional Bonus Skills:

• Familiarity with building and running MCP servers, Agents etc is a plus.

• Familiarity with working with LLMs

• Familiarity with open source or inner source development and processes.

• Familiarity of data mesh architectural principles.

• Experience with Snowflake, Fivetran, dbt, Airflow / Astronomer.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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